RSPCA Pet Insurance Reviews
92 92 90% of our customers are pleased with our products and services out of 4,091 4,084 2,801 customer reviews.
Rated /5 from 409140842801 Reviews
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Trusted Customer -
RSPCA Pet Insurance
Service Review
Hayley was knowledgeable and helpful. Answered my questions
Hayley was knowledgeable and helpful. answered my questions
Service Rating
Anne Wilson -
RSPCA Pet Insurance
Service Review
Because she explained the Insurance fully
Because she explained the insurance fully
Service Rating
Rspca salesperson was very friendly & explained things well
Trusted Customer -
RSPCA Pet Insurance
Product Review
We purchased Ultimate Pet Insurance for our cat and dog. The policy is great value for money.
Service Review
I love that your insurance premiums contribute to the care of animals at the RSPCA. The price of insurance and the rebate amount are fantastic. The guy that helped me purchase your insurance was very friendly and happy to explain things to me and answer questions.
I love that your insurance premiums contribute to the care of animals at the rspca. the price of insurance and the rebate amount are fantastic. the guy that...
Product Rating
Service Rating
Amazing service!
Trusted Customer -
RSPCA Pet Insurance
Product Review
The price is pretty great, as a university student who owns two kittens i was happy with the cover i could get, though in all honesty, i just recently obtained the insurance so we'll see how it goes from here and what's covered but i'm optimistic!
Service Review
i was amazed and pleasantly surprised. I'm sure we've all had those stoic, i-don't-really-care-about-what-you-want people over the phone and typically they're from the bank. However, at RSPCA pet insurance, everyone i spoke to were lovely and so helpful! they empathised and were happy to listen to all my questions. I'm a satisfied customer.
I was amazed and pleasantly surprised. i'm sure we've all had those stoic, i-don't-really-care-about-what-you-want people over the phone and typically they're...
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Friendly service
Friendly service
Service Rating
Christine Seiton -
RSPCA Pet Insurance
Product Review
exactly what I needed as I am first time puppy owner
Service Review
I spoke twice to a lady named Lyn and she was nice and helpful. I hope your other people are half as nice as she is.
I spoke twice to a lady named lyn and she was nice and helpful. i hope your other people are half as nice as she is.
Product Rating
Service Rating
Positive experience
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service and professionalism
Service Review
Requested a quote online and received a call within 30 minutes. Whilst I hadn’t asked for anyone to call me, the person was polite, informative and helped clarify several questions. I’m happy with the experience of buying this insurance policy.
Requested a quote online and received a call within 30 minutes. whilst i hadn’t asked for anyone to call me, the person was polite, informative and helped...
Product Rating
Service Rating
Efficient and friendly v
Margaret Nugent -
RSPCA Pet Insurance
Product Review
I need to read the paper work to confirm I have the correct cover for our requirements
Service Review
Efficient and friendly. Could have done without the 2 minute description at the end.
Efficient and friendly. could have done without the 2 minute description at the end.
Product Rating
Service Rating
Carol Birrell -
RSPCA Pet Insurance
Product Review
It is great coverage for a very reasonable price
Service Review
They were very polite and informative. They knew the product well and answered all my questions satisfactorily.
They were very polite and informative. they knew the product well and answered all my questions satisfactorily.
Product Rating
Service Rating
Pamela Saul -
RSPCA Pet Insurance
Product Review
I was very happy with the service I received regarding the insurance of my dog I would recommend them to all my friends.
Service Review
I was very happy with the service I received from the person I was speaking with, I would recommend this company to my friends.
I was very happy with the service i received from the person i was speaking with, i would recommend this company to my friends.
Product Rating
Service Rating
Great service
Trusted Customer -
RSPCA Pet Insurance
Service Review
RSPCA pet insurance, has assisted me with great information all in detail, and has answered all the questions that i was after. great service, spoke to friendly person who was able to help me
Rspca pet insurance, has assisted me with great information all in detail, and has answered all the questions that i was after. great service, spoke to...
Service Rating
Is all pet insurance the same? - yes it is!
Trusted Customer -
RSPCA Pet Insurance
Product Review
Too many anomalies - they decide what is "eligible vet fees" and you get back a percentage of that, not necessarily that percentage of your own vet fees. A rip off!
Service Review
They are manipulative and pushy. Very well trained in sales, they won't let you off the phone until they have made a sale, and if you don't purchase they will keep calling you. It's not just RSPCA - it's all pet insurance because it all comes through Hollard Insurance - PetSure - so no matter who you try to get a quote from, and they are all the same, you have to give them some details first. Then they hound you. Trying to cancel your policy is a major headache too.
They are manipulative and pushy. very well trained in sales, they won't let you off the phone until they have made a sale, and if you don't purchase they will...
Product Rating
Service Rating
Margaret Nugent -
RSPCA Pet Insurance
Service Review
Hayley was knowledgeable and helpful. Answered my questions
Efficient and friendly. could have done without the 2 minute description at the end.
Service Rating
Carol Birrell -
RSPCA Pet Insurance
Service Review
Because she explained the Insurance fully
They were very polite and informative. they knew the product well and answered all my questions satisfactorily.
Service Rating
Rspca salesperson was very friendly & explained things well
Pamela Saul -
RSPCA Pet Insurance
Service Review
I love that your insurance premiums contribute to the care of animals at the RSPCA. The price of insurance and the rebate amount are fantastic. The guy that helped me purchase your insurance was very friendly and happy to explain things to me and answer questions.
I was very happy with the service i received from the person i was speaking with, i would recommend this company to my friends.
Service Rating
Amazing service!
Trusted Customer -
RSPCA Pet Insurance
Service Review
i was amazed and pleasantly surprised. I'm sure we've all had those stoic, i-don't-really-care-about-what-you-want people over the phone and typically they're from the bank. However, at RSPCA pet insurance, everyone i spoke to were lovely and so helpful! they empathised and were happy to listen to all my questions. I'm a satisfied customer.
Rspca pet insurance, has assisted me with great information all in detail, and has answered all the questions that i was after. great service, spoke to...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Friendly service
They are manipulative and pushy. very well trained in sales, they won't let you off the phone until they have made a sale, and if you don't purchase they will...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
I spoke twice to a lady named Lyn and she was nice and helpful. I hope your other people are half as nice as she is.
Very accommodating and helpful, flexible and made the process very easy
Service Rating
Positive experience
Nathan Brown -
RSPCA Pet Insurance
Service Review
Requested a quote online and received a call within 30 minutes. Whilst I hadn’t asked for anyone to call me, the person was polite, informative and helped clarify several questions. I’m happy with the experience of buying this insurance policy.
Great
Service Rating
Efficient and friendly v
Michelle Chapman -
RSPCA Pet Insurance
Service Review
Efficient and friendly. Could have done without the 2 minute description at the end.
I thought the lady on the phone was friendly and polite and acted on the enquire straight away
Service Rating
Rhiannon Lloyd -
RSPCA Pet Insurance
Service Review
They were very polite and informative. They knew the product well and answered all my questions satisfactorily.
Extremely polite staff and excellent service. we feel that we have our new fur baby in good hands with the peace of mind we will have with rapca insurance.
Service Rating
Tristen Hunt -
RSPCA Pet Insurance
Service Review
I was very happy with the service I received from the person I was speaking with, I would recommend this company to my friends.
The service was quick, easy and the caller was extremely nice and helpful. she was polite and was able to help me obtain the best suited cover for my pet
Service Rating
Great service
Shane Daniells -
RSPCA Pet Insurance
Service Review
RSPCA pet insurance, has assisted me with great information all in detail, and has answered all the questions that i was after. great service, spoke to friendly person who was able to help me
Excellent customer service.
Service Rating
Is all pet insurance the same? - yes it is!
Trusted Customer -
RSPCA Pet Insurance
Service Review
They are manipulative and pushy. Very well trained in sales, they won't let you off the phone until they have made a sale, and if you don't purchase they will keep calling you. It's not just RSPCA - it's all pet insurance because it all comes through Hollard Insurance - PetSure - so no matter who you try to get a quote from, and they are all the same, you have to give them some details first. Then they hound you. Trying to cancel your policy is a major headache too.
We purchased our pet from rspca so it was a given that we’d buy our pet insurance from them. the process was very straight forward, the inclusions in the...
Service Rating
Rspca salesperson was very friendly & explained things well
Trusted Customer -
RSPCA Pet Insurance
Product Review
We purchased Ultimate Pet Insurance for our cat and dog. The policy is great value for money.
We purchased Ultimate Pet Insurance for our cat and dog. The policy is great value for money.
Product Rating
Amazing service!
Trusted Customer -
RSPCA Pet Insurance
Product Review
The price is pretty great, as a university student who owns two kittens i was happy with the cover i could get, though in all honesty, i just recently obtained the insurance so we'll see how it goes from here and what's covered but i'm optimistic!
The price is pretty great, as a university student who owns two kittens i was happy with the cover i could get, though in all honesty, i just recently obtained the insurance so we'll see how it goes from here and what's covered but i'm optimistic!
Product Rating
Christine Seiton -
RSPCA Pet Insurance
Product Review
exactly what I needed as I am first time puppy owner
exactly what I needed as I am first time puppy owner
Product Rating
Positive experience
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service and professionalism
Service and professionalism
Product Rating
Efficient and friendly v
Margaret Nugent -
RSPCA Pet Insurance
Product Review
I need to read the paper work to confirm I have the correct cover for our requirements
I need to read the paper work to confirm I have the correct cover for our requirements
Product Rating
Carol Birrell -
RSPCA Pet Insurance
Product Review
It is great coverage for a very reasonable price
It is great coverage for a very reasonable price
Product Rating
Pamela Saul -
RSPCA Pet Insurance
Product Review
I was very happy with the service I received regarding the insurance of my dog I would recommend them to all my friends.
I was very happy with the service I received regarding the insurance of my dog I would recommend them to all my friends.
Product Rating
Is all pet insurance the same? - yes it is!
Trusted Customer -
RSPCA Pet Insurance
Product Review
Too many anomalies - they decide what is "eligible vet fees" and you get back a percentage of that, not necessarily that percentage of your own vet fees. A rip off!
Too many anomalies - they decide what is "eligible vet fees" and you get back a percentage of that, not necessarily that percentage of your own vet fees. A rip off!