Read what our customers are saying
Tanya Milne -
RSPCA Pet Insurance
Service Review
Very friendly & easy to deal with, explained everything.
Very friendly & easy to deal with, explained everything.
Service Rating
Jill Kaiwahia -
RSPCA Pet Insurance
Service Review
I thought the lady who I spoke to was very friendly and made me feel relaxed and sure I had made the right decision. It was not the cheapest I looked at but because of her I felt it was the best.
I thought the lady who i spoke to was very friendly and made me feel relaxed and sure i had made the right decision. it was not the cheapest i looked at but...
Service Rating
Dianne Wenman -
RSPCA Pet Insurance
Service Review
Very helpful. Answered my questions fully was very happy with the help I received.
Very helpful. answered my questions fully was very happy with the help i received.
Service Rating
Lynn Cady -
RSPCA Pet Insurance
Service Review
Jess was very informative with great product knowledge and fantastic communication skills and just seemed to answer all the questions clearly and concisely.
Jess was very informative with great product knowledge and fantastic communication skills and just seemed to answer all the questions clearly and concisely.
Service Rating
Stefan Ammer -
RSPCA Pet Insurance
Service Review
Excellent and very friendly service. Thank you.
Excellent and very friendly service. thank you.
Service Rating
Caroline Mcalister -
RSPCA Pet Insurance
Service Review
Excellent
Excellent
Service Rating
Jashumati Bhudia -
RSPCA Pet Insurance
Service Review
They were very helpful and answered questions really well and were polite too
They were very helpful and answered questions really well and were polite too
Service Rating
Stephen Simpson -
RSPCA Pet Insurance
Service Review
service was excellent,lovely young lady made more than one phone call to reach my husband,everything fully explained,all questions promptly,explained fully,bella will be well taken care of thankyou
Service was excellent,lovely young lady made more than one phone call to reach my husband,everything fully explained,all questions promptly,explained...
Service Rating
Andrew Spiteri -
RSPCA Pet Insurance
Service Review
Great customer service and very helpful.
Great customer service and very helpful.
Service Rating
Adam Brown -
RSPCA Pet Insurance
Service Review
Was very easy to sign-up. Also easy to understand the different policies and which one we should go for. Setting up direct debit through the phone was also handy.
Was very easy to sign-up. also easy to understand the different policies and which one we should go for. setting up direct debit through the phone was also...
Service Rating
Renee Archer -
RSPCA Pet Insurance
Service Review
Could apply concessions to policy or make it a bit cheaper as a single parent it is going to be difficult to afford fortunately payments at the price they are asking but would hate to c my pets suffer if they were to have a accident
Could apply concessions to policy or make it a bit cheaper as a single parent it is going to be difficult to afford fortunately payments at the price they are...
Service Rating
Excellent service would highly recommend
Trusted Customer -
RSPCA Pet Insurance
Product Review
Excellent service quick and easy.
Service Review
Please note also only I give feedback if I am very dissatisfied or satirised. Despite being called within a couple hours of mealy doing an online price comparison, which I really do not like at all...(née despise). I was however very impressed with your customer service representative (woman), apologies I do not remember her name. Being extremely personable and welcoming, whilst attentive, thorough in explaining plans and costs and the insurance whilst branded RSPCA os offered though Greenstone Financial Services. So needless to say I signed on the spot (Premium cover). Now I feel secure in the unlikely event of an accident or injury to my beloved Billie, knowing costs implications are significantly reduce. Ps, you’ve got a real gun employee there... Regards Mark
Please note also only i give feedback if i am very dissatisfied or satirised. despite being called within a couple hours of mealy doing an online price...
Product Rating
Service Rating
Andrew Spiteri -
RSPCA Pet Insurance
Service Review
Very friendly & easy to deal with, explained everything.
Great customer service and very helpful.
Service Rating
Adam Brown -
RSPCA Pet Insurance
Service Review
I thought the lady who I spoke to was very friendly and made me feel relaxed and sure I had made the right decision. It was not the cheapest I looked at but because of her I felt it was the best.
Was very easy to sign-up. also easy to understand the different policies and which one we should go for. setting up direct debit through the phone was also...
Service Rating
Renee Archer -
RSPCA Pet Insurance
Service Review
Very helpful. Answered my questions fully was very happy with the help I received.
Could apply concessions to policy or make it a bit cheaper as a single parent it is going to be difficult to afford fortunately payments at the price they are...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Jess was very informative with great product knowledge and fantastic communication skills and just seemed to answer all the questions clearly and concisely.
Please note also only i give feedback if i am very dissatisfied or satirised. despite being called within a couple hours of mealy doing an online price...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Excellent and very friendly service. Thank you.
Yes i would recommend rspa as the laddy i spoken to today was just amazing. friendly helped with thing to understand.
Service Rating
Anna Tasker -
RSPCA Pet Insurance
Service Review
Excellent
Hayley was absolutely brilliant and knew her stuff.
Service Rating
Kea Pardon -
RSPCA Pet Insurance
Service Review
They were very helpful and answered questions really well and were polite too
Awesome and helpful, very friendly
Service Rating
Hanh Stewart -
RSPCA Pet Insurance
Service Review
service was excellent,lovely young lady made more than one phone call to reach my husband,everything fully explained,all questions promptly,explained fully,bella will be well taken care of thankyou
They have staff are same as customers (love pet and they have their own pet too ) so they understand customers need very well
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Great customer service and very helpful.
I had to take the insurance at work hours. rspca representative was concise and to the point. he was also flexible as i had to cut the process for a meeting...
Service Rating
Styliani Papadopoulos -
RSPCA Pet Insurance
Service Review
Was very easy to sign-up. Also easy to understand the different policies and which one we should go for. Setting up direct debit through the phone was also handy.
They were very helpful with answering my questions
Service Rating
Janet Tregier -
RSPCA Pet Insurance
Service Review
Could apply concessions to policy or make it a bit cheaper as a single parent it is going to be difficult to afford fortunately payments at the price they are asking but would hate to c my pets suffer if they were to have a accident
Supplied simple and clear information
Service Rating
Excellent service would highly recommend
ALLAN STEMM -
RSPCA Pet Insurance
Service Review
Please note also only I give feedback if I am very dissatisfied or satirised. Despite being called within a couple hours of mealy doing an online price comparison, which I really do not like at all...(née despise). I was however very impressed with your customer service representative (woman), apologies I do not remember her name. Being extremely personable and welcoming, whilst attentive, thorough in explaining plans and costs and the insurance whilst branded RSPCA os offered though Greenstone Financial Services. So needless to say I signed on the spot (Premium cover). Now I feel secure in the unlikely event of an accident or injury to my beloved Billie, knowing costs implications are significantly reduce. Ps, you’ve got a real gun employee there... Regards Mark
I would recomend them to anyone that consultant was the lady that sold the product very polite only young lady but reckomend you realy look after her people...
Service Rating
Excellent service would highly recommend
Trusted Customer -
RSPCA Pet Insurance
Product Review
Excellent service quick and easy.
Excellent service quick and easy.