Read what our customers are saying
Jaydee Death -
RSPCA Pet Insurance
Service Review
Great customer service, knowledge of product and very personable conversation. Would recommend to family and friends.
Great customer service, knowledge of product and very personable conversation. would recommend to family and friends.
Service Rating
Tracy Brunetti -
RSPCA Pet Insurance
Service Review
Amazing customer service!!Very informative and friendly
Amazing customer service!!very informative and friendly
Service Rating
Shinead Maher -
RSPCA Pet Insurance
Service Review
Made it personal rather than someone selling something.
Made it personal rather than someone selling something.
Service Rating
Shonaugh Farquhar -
RSPCA Pet Insurance
Service Review
The telephone service was excellent. My options were explained clearly and the price was half what I was originally paying for my two dogs.
The telephone service was excellent. my options were explained clearly and the price was half what i was originally paying for my two dogs.
Service Rating
Elenore Perry -
RSPCA Pet Insurance
Service Review
Yes, the lass that attended to me was friendly and very helpful and patient. My name is spelt Eleonore, please correct. The spelling is unusual.Just corrected it .
Yes, the lass that attended to me was friendly and very helpful and patient. my name is spelt eleonore, please correct. the spelling is unusual.just corrected...
Service Rating
Alicia Grout -
RSPCA Pet Insurance
Service Review
Yes i would defiantly recommend to others, which i have already. Very friendly and so welcoming answered all my questions.
Yes i would defiantly recommend to others, which i have already. very friendly and so welcoming answered all my questions.
Service Rating
Linda Hay -
RSPCA Pet Insurance
Service Review
I was impressed with the young lady who assisted me with my decision making.She was friendly, informative and not at all pushy
I was impressed with the young lady who assisted me with my decision making.she was friendly, informative and not at all pushy
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Great customer service, very informative, the staff member spent the time to answer my questions about the comparisons with me taking out cover through my health fund compared to RSPCA pet insurance. I would recommend it to others.
Great customer service, very informative, the staff member spent the time to answer my questions about the comparisons with me taking out cover through my...
Service Rating
Better attention to details
Trusted Customer -
RSPCA Pet Insurance
Service Review
I had I nice conversation with Hayley and it took about 30 minutes to set everything up wich was all fine. Unfortunately I noticed in the policy a few mistakes in spelling of my dogs name (Lly instead of Lily) and date of birth (1/11 instead of 25/11). I think that are just sloppy mistakes, clearly the person filling this out wasn't paying attention or didn't check things afterwards. It's a bit frustrating you take that long to set it up, rspca takes a long time explaining all the terms and conditions but don't take the time to double check details.
I had i nice conversation with hayley and it took about 30 minutes to set everything up wich was all fine. unfortunately i noticed in the policy a few mistakes...
Service Rating
Jessica Mullan -
RSPCA Pet Insurance
Service Review
Explained everything really well and we're very friendly.
Explained everything really well and we're very friendly.
Service Rating
Rosemary SEMMENS -
RSPCA Pet Insurance
Service Review
Very friendly knowledgeable staff not pushy.
Very friendly knowledgeable staff not pushy.
Service Rating
Mercy Hinton -
RSPCA Pet Insurance
Service Review
Excellent service ...I was recommended by my sister who has insurance with you guys
Excellent service ...i was recommended by my sister who has insurance with you guys
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Great customer service, knowledge of product and very personable conversation. Would recommend to family and friends.
I had i nice conversation with hayley and it took about 30 minutes to set everything up wich was all fine. unfortunately i noticed in the policy a few mistakes...
Service Rating
Jessica Mullan -
RSPCA Pet Insurance
Service Review
Amazing customer service!!Very informative and friendly
Explained everything really well and we're very friendly.
Service Rating
Rosemary SEMMENS -
RSPCA Pet Insurance
Service Review
Made it personal rather than someone selling something.
Very friendly knowledgeable staff not pushy.
Service Rating
Mercy Hinton -
RSPCA Pet Insurance
Service Review
The telephone service was excellent. My options were explained clearly and the price was half what I was originally paying for my two dogs.
Excellent service ...i was recommended by my sister who has insurance with you guys
Service Rating
KYLIE GREEN -
RSPCA Pet Insurance
Service Review
Yes, the lass that attended to me was friendly and very helpful and patient. My name is spelt Eleonore, please correct. The spelling is unusual.Just corrected it .
Great service and easy to chat to would glad recommend them
Service Rating
Patricia Ciantar -
RSPCA Pet Insurance
Service Review
Yes i would defiantly recommend to others, which i have already. Very friendly and so welcoming answered all my questions.
Very helpful...not pushy in their approached...true to their word ar getting back to me. knew the products well.
Service Rating
Vanessa Cook -
RSPCA Pet Insurance
Service Review
I was impressed with the young lady who assisted me with my decision making.She was friendly, informative and not at all pushy
The gentleman who assisted me with taking out my policy was very well informed, he was able to give me all the information required for me to chose the right...
Service Rating
Rebekah Welsh -
RSPCA Pet Insurance
Service Review
Great customer service, very informative, the staff member spent the time to answer my questions about the comparisons with me taking out cover through my health fund compared to RSPCA pet insurance. I would recommend it to others.
The lovely salesperson made the experience easy to understand and very smooth. she was personable and friendly. the service offered is great value.
Service Rating
Better attention to details
Diana Foley -
RSPCA Pet Insurance
Service Review
I had I nice conversation with Hayley and it took about 30 minutes to set everything up wich was all fine. Unfortunately I noticed in the policy a few mistakes in spelling of my dogs name (Lly instead of Lily) and date of birth (1/11 instead of 25/11). I think that are just sloppy mistakes, clearly the person filling this out wasn't paying attention or didn't check things afterwards. It's a bit frustrating you take that long to set it up, rspca takes a long time explaining all the terms and conditions but don't take the time to double check details.
Merisa was lovely and knew her product knowledge.
Service Rating
Thomas Barker -
RSPCA Pet Insurance
Service Review
Explained everything really well and we're very friendly.
Clear explanation of cover available. courteous customer service officer./ prompt remittance of cover via email: competitive quote
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very friendly knowledgeable staff not pushy.
Great customer service from kieran rspca pet insurance hope fully when we go to make claims we are covered :)
Service Rating
Luke Harper -
RSPCA Pet Insurance
Service Review
Excellent service ...I was recommended by my sister who has insurance with you guys
Beautifully handled