Read what our customers are saying
Rebecca Ellison -
RSPCA Pet Insurance
Service Review
Would recommend to anyone looking for pet insurance
Would recommend to anyone looking for pet insurance
Service Rating
Karin Diricx -
RSPCA Pet Insurance
Service Review
Friendly and informative. Operator very personable and responsive, answered all relative questions clearly and concisely. Thank you
Friendly and informative. operator very personable and responsive, answered all relative questions clearly and concisely. thank you
Service Rating
Adrianna Ward Crupi -
RSPCA Pet Insurance
Service Review
The woman i spoke with on the phone was lovely, she was very helpful and was able to assist me with everything! would happily deal with her again, she was fantastic.
The woman i spoke with on the phone was lovely, she was very helpful and was able to assist me with everything! would happily deal with her again, she was...
Service Rating
Garry Thomson -
RSPCA Pet Insurance
Service Review
Professional
Professional
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Would recommend. Phone operator was knowledgeable Like the fact some of my payments go back to the rspca
Would recommend. phone operator was knowledgeable like the fact some of my payments go back to the rspca
Service Rating
Cancel petplan - sign up with rspca ( cheaper & better)
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
Lily was excellent to deal with. We initially signed up with Petplan, who were nearly $30 per month more expensive. After only finding out after we went to make a claim that Petplan had a $150 excess we were quite annoyed. I then phoned RSPCA, who cover 80% of all vet bills and up to 11K per claim. Needless to say we have now cancelled with Petplan and won’t be going back. Thanks RSPCA insurance.
Lily was excellent to deal with. we initially signed up with petplan, who were nearly $30 per month more expensive. after only finding out after we went to...
Product Rating
Service Rating
Amy Waite -
RSPCA Pet Insurance
Service Review
Very lovely, very efficient!
Very lovely, very efficient!
Service Rating
Alexander Fenn -
RSPCA Pet Insurance
Service Review
Great informative explanation but all the rubbish that I assume is needed to be said because of the legal aspect but I dont need to hear the whole ****** thing and as it was I tuned out anyway but still needed to wait till the end. Rant Over
Great informative explanation but all the rubbish that i assume is needed to be said because of the legal aspect but i dont need to hear the whole ****** thing...
Service Rating
Wal Browning -
RSPCA Pet Insurance
Service Review
I can only rate the young lady that handled my business at this point. professional and diction ok had to be to deal with me at 90. Proof will be in the pudding with my first Vet call & hoping that does not occur other than general examinations
I can only rate the young lady that handled my business at this point. professional and diction ok had to be to deal with me at 90. proof will be in the...
Service Rating
Soula Passaris -
RSPCA Pet Insurance
Service Review
great service , very experience
Great service , very experience
Service Rating
Alan Barnes -
RSPCA Pet Insurance
Service Review
Try and be human
Try and be human
Service Rating
Jaydee Death -
RSPCA Pet Insurance
Service Review
Great customer service, knowledge of product and very personable conversation. Would recommend to family and friends.
Great customer service, knowledge of product and very personable conversation. would recommend to family and friends.
Service Rating
Alexander Fenn -
RSPCA Pet Insurance
Service Review
Would recommend to anyone looking for pet insurance
Great informative explanation but all the rubbish that i assume is needed to be said because of the legal aspect but i dont need to hear the whole ****** thing...
Service Rating
Soula Passaris -
RSPCA Pet Insurance
Service Review
Friendly and informative. Operator very personable and responsive, answered all relative questions clearly and concisely. Thank you
Great service , very experience
Service Rating
Alan Barnes -
RSPCA Pet Insurance
Service Review
The woman i spoke with on the phone was lovely, she was very helpful and was able to assist me with everything! would happily deal with her again, she was fantastic.
Try and be human
Service Rating
Shinead Maher -
RSPCA Pet Insurance
Service Review
Professional
Made it personal rather than someone selling something.
Service Rating
Jaydee Death -
RSPCA Pet Insurance
Service Review
Would recommend. Phone operator was knowledgeable Like the fact some of my payments go back to the rspca
Great customer service, knowledge of product and very personable conversation. would recommend to family and friends.
Service Rating
Cancel petplan - sign up with rspca ( cheaper & better)
Tracy Brunetti -
RSPCA Pet Insurance
Service Review
Lily was excellent to deal with. We initially signed up with Petplan, who were nearly $30 per month more expensive. After only finding out after we went to make a claim that Petplan had a $150 excess we were quite annoyed. I then phoned RSPCA, who cover 80% of all vet bills and up to 11K per claim. Needless to say we have now cancelled with Petplan and won’t be going back. Thanks RSPCA insurance.
Amazing customer service!!very informative and friendly
Service Rating
Susan Langham -
RSPCA Pet Insurance
Service Review
Very lovely, very efficient!
The lady whom i dealt with was jovial and helpful and, as she listened to me, she was able to offer me a policy to suit and gave me piece of mind. menal was...
Service Rating
Alicia Grout -
RSPCA Pet Insurance
Service Review
Great informative explanation but all the rubbish that I assume is needed to be said because of the legal aspect but I dont need to hear the whole ****** thing and as it was I tuned out anyway but still needed to wait till the end. Rant Over
Yes i would defiantly recommend to others, which i have already. very friendly and so welcoming answered all my questions.
Service Rating
Shonaugh Farquhar -
RSPCA Pet Insurance
Service Review
I can only rate the young lady that handled my business at this point. professional and diction ok had to be to deal with me at 90. Proof will be in the pudding with my first Vet call & hoping that does not occur other than general examinations
The telephone service was excellent. my options were explained clearly and the price was half what i was originally paying for my two dogs.
Service Rating
Linda Hay -
RSPCA Pet Insurance
Service Review
great service , very experience
I was impressed with the young lady who assisted me with my decision making.she was friendly, informative and not at all pushy
Service Rating
Elenore Perry -
RSPCA Pet Insurance
Service Review
Try and be human
Yes, the lass that attended to me was friendly and very helpful and patient. my name is spelt eleonore, please correct. the spelling is unusual.just corrected...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Great customer service, knowledge of product and very personable conversation. Would recommend to family and friends.
Great customer service, very informative, the staff member spent the time to answer my questions about the comparisons with me taking out cover through my...
Service Rating
Cancel petplan - sign up with rspca ( cheaper & better)
Trusted Customer -