Read what our customers are saying
Ross Mackinnon -
RSPCA Pet Insurance
Service Review
Online service easy to use and informative. Excellent discussion also with a customer service officer.
Online service easy to use and informative. excellent discussion also with a customer service officer.
Service Rating
Karen Griffin -
RSPCA Pet Insurance
Service Review
no waiting time for connection , able to recall previous conversations quickly , very aware of portal and able to provide accurate directions over phone to assist navigation and complete claim
No waiting time for connection , able to recall previous conversations quickly , very aware of portal and able to provide accurate directions over phone to ...
Service Rating
Graham Fathers -
RSPCA Pet Insurance
Service Review
Would recommend the service/product to others.
Would recommend the service/product to others.
Service Rating
Emily Capozzi -
RSPCA Pet Insurance
Service Review
Service is good and helpful.
Service is good and helpful.
Service Rating
Sharon Watts -
RSPCA Pet Insurance
Service Review
The guy I spoke with was amazing was able to answer my questions and get the right policy that suited our pets needs thank you
The guy i spoke with was amazing was able to answer my questions and get the right policy that suited our pets needs thank you
Service Rating
Andrea Willis -
RSPCA Pet Insurance
Service Review
Very professional, polite and friendly
Very professional, polite and friendly
Service Rating
Graeme Holmes -
RSPCA Pet Insurance
Service Review
Very helpful and a delight to deal with. All questions answered clearly.
Very helpful and a delight to deal with. all questions answered clearly.
Service Rating
Nina Panapa -
RSPCA Pet Insurance
Service Review
I love the benefits that the package provides for my cat and also for myself. Probably one of the greatest decisions I�ve made.
I love the benefits that the package provides for my cat and also for myself. probably one of the greatest decisions i�ve made.
Service Rating
Fernanda Loch -
RSPCA Pet Insurance
Service Review
I was trying online for few days already, but wasn�t proceeding after bank details (technical error), so I called and the customer service was simply AMAZING!
I was trying online for few days already, but wasn�t proceeding after bank details (technical error), so i called and the customer service was simply amazing!
Service Rating
Laima Vecchi -
RSPCA Pet Insurance
Service Review
I did everything online to join without having to speak to anyone. It was all very clear & easy to understand. Of course I knew there is a number to call in case of technical difficulties, but it wasn' necessary.
I did everything online to join without having to speak to anyone. it was all very clear & easy to understand. of course i knew there is a number to call in...
Service Rating
Jillian Marsh -
RSPCA Pet Insurance
Service Review
Easy to sign up on line very efficient service
Easy to sign up on line very efficient service
Service Rating
Disappointed follow up - no after care from what i can see.
LISA MOLLOY -
RSPCA Pet Insurance
Service Review
The service was good up until I purchased Pet Insurance with RSPCA, since then it has been terrible. I have emailed RSPCA about an issue with the fortnightly cost as it isn't what I have been quoted, and I have not heard back from you. I may have to cancel this pet insurance and go somewhere else if I don't hear back very soon.
The service was good up until i purchased pet insurance with rspca, since then it has been terrible. i have emailed rspca about an issue with the fortnightly...
Service Rating
Fernanda Loch -
RSPCA Pet Insurance
Service Review
Online service easy to use and informative. Excellent discussion also with a customer service officer.
I was trying online for few days already, but wasn�t proceeding after bank details (technical error), so i called and the customer service was simply amazing!
Service Rating
Laima Vecchi -
RSPCA Pet Insurance
Service Review
no waiting time for connection , able to recall previous conversations quickly , very aware of portal and able to provide accurate directions over phone to assist navigation and complete claim
I did everything online to join without having to speak to anyone. it was all very clear & easy to understand. of course i knew there is a number to call in...
Service Rating
Jillian Marsh -
RSPCA Pet Insurance
Service Review
Would recommend the service/product to others.
Easy to sign up on line very efficient service
Service Rating
LISA MOLLOY -
RSPCA Pet Insurance
Service Review
Service is good and helpful.
The service was good up until i purchased pet insurance with rspca, since then it has been terrible. i have emailed rspca about an issue with the fortnightly...
Service Rating
Tracey Dunlop -
RSPCA Pet Insurance
Service Review
The guy I spoke with was amazing was able to answer my questions and get the right policy that suited our pets needs thank you
Professional.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very professional, polite and friendly
Rspca have been absolutely amazing in how they have conducted their service. they are quick, easy and helpful, making the process absolutely wonderful.
Service Rating
Barbara Ferguson -
RSPCA Pet Insurance
Service Review
Very helpful and a delight to deal with. All questions answered clearly.
Very pleasant service
Service Rating
Cecilia Barahona -
RSPCA Pet Insurance
Service Review
I love the benefits that the package provides for my cat and also for myself. Probably one of the greatest decisions I�ve made.
Personally i haven't used it yet but my sister has and it worth it
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
I was trying online for few days already, but wasn�t proceeding after bank details (technical error), so I called and the customer service was simply AMAZING!
The staff explained the different levels of cover very well without putting any pressure on me regarding which level i should choose. i would highly recommend...
Service Rating
Zac Rafferty -
RSPCA Pet Insurance
Service Review
I did everything online to join without having to speak to anyone. It was all very clear & easy to understand. Of course I knew there is a number to call in case of technical difficulties, but it wasn' necessary.
Incredible staff member who helped me! he was so kind and super knowledgeable. would recommend rspca insurance just because of his service alone.
Service Rating
Patricia Amante -
RSPCA Pet Insurance
Service Review
Easy to sign up on line very efficient service
Everything was explained and process was so easy
Service Rating
Disappointed follow up - no after care from what i can see.
Bruce Jackel -
RSPCA Pet Insurance
Service Review
The service was good up until I purchased Pet Insurance with RSPCA, since then it has been terrible. I have emailed RSPCA about an issue with the fortnightly cost as it isn't what I have been quoted, and I have not heard back from you. I may have to cancel this pet insurance and go somewhere else if I don't hear back very soon.
Confusing .