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Read what our customers are saying

Ross Mackinnon - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Online service easy to use and informative. Excellent discussion also with a customer service officer.


Online service easy to use and informative. excellent discussion also with a customer service officer.

Service Rating

Karen Griffin - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

no waiting time for connection , able to recall previous conversations quickly , very aware of portal and able to provide accurate directions over phone to assist navigation and complete claim


No waiting time for connection , able to recall previous conversations quickly , very aware of portal and able to provide accurate directions over phone to ...

Service Rating

Graham Fathers - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Would recommend the service/product to others.


Would recommend the service/product to others.

Service Rating

Emily Capozzi - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

Service is good and helpful.


Service is good and helpful.

Service Rating

Sharon Watts - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The guy I spoke with was amazing was able to answer my questions and get the right policy that suited our pets needs thank you


The guy i spoke with was amazing was able to answer my questions and get the right policy that suited our pets needs thank you

Service Rating

Andrea Willis - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very professional, polite and friendly


Very professional, polite and friendly

Service Rating

Graeme Holmes - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very helpful and a delight to deal with. All questions answered clearly.


Very helpful and a delight to deal with. all questions answered clearly.

Service Rating

Nina Panapa - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

I love the benefits that the package provides for my cat and also for myself. Probably one of the greatest decisions I�ve made.


I love the benefits that the package provides for my cat and also for myself. probably one of the greatest decisions i�ve made.

Service Rating

Fernanda Loch - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

I was trying online for few days already, but wasn�t proceeding after bank details (technical error), so I called and the customer service was simply AMAZING!


I was trying online for few days already, but wasn�t proceeding after bank details (technical error), so i called and the customer service was simply amazing!

Service Rating

Laima Vecchi - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

I did everything online to join without having to speak to anyone. It was all very clear & easy to understand. Of course I knew there is a number to call in case of technical difficulties, but it wasn' necessary.


I did everything online to join without having to speak to anyone. it was all very clear & easy to understand. of course i knew there is a number to call in...

Service Rating

Jillian Marsh - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

Easy to sign up on line very efficient service


Easy to sign up on line very efficient service

Service Rating

Disappointed follow up - no after care from what i can see.

LISA MOLLOY - Rated 3 out of 5

RSPCA Pet Insurance

Service Review

The service was good up until I purchased Pet Insurance with RSPCA, since then it has been terrible. I have emailed RSPCA about an issue with the fortnightly cost as it isn't what I have been quoted, and I have not heard back from you. I may have to cancel this pet insurance and go somewhere else if I don't hear back very soon.


The service was good up until i purchased pet insurance with rspca, since then it has been terrible. i have emailed rspca about an issue with the fortnightly...

Service Rating

Fernanda Loch - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Online service easy to use and informative. Excellent discussion also with a customer service officer.


I was trying online for few days already, but wasn�t proceeding after bank details (technical error), so i called and the customer service was simply amazing!

Service Rating

Laima Vecchi - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

no waiting time for connection , able to recall previous conversations quickly , very aware of portal and able to provide accurate directions over phone to assist navigation and complete claim


I did everything online to join without having to speak to anyone. it was all very clear & easy to understand. of course i knew there is a number to call in...

Service Rating

Jillian Marsh - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Would recommend the service/product to others.


Easy to sign up on line very efficient service

Service Rating

LISA MOLLOY - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

Service is good and helpful.


The service was good up until i purchased pet insurance with rspca, since then it has been terrible. i have emailed rspca about an issue with the fortnightly...

Service Rating

Tracey Dunlop - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The guy I spoke with was amazing was able to answer my questions and get the right policy that suited our pets needs thank you


Professional.

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very professional, polite and friendly


Rspca have been absolutely amazing in how they have conducted their service. they are quick, easy and helpful, making the process absolutely wonderful.

Service Rating

Barbara Ferguson - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very helpful and a delight to deal with. All questions answered clearly.


Very pleasant service

Service Rating

Cecilia Barahona - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

I love the benefits that the package provides for my cat and also for myself. Probably one of the greatest decisions I�ve made.


Personally i haven't used it yet but my sister has and it worth it

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

I was trying online for few days already, but wasn�t proceeding after bank details (technical error), so I called and the customer service was simply AMAZING!


The staff explained the different levels of cover very well without putting any pressure on me regarding which level i should choose. i would highly recommend...

Service Rating

Zac Rafferty - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

I did everything online to join without having to speak to anyone. It was all very clear & easy to understand. Of course I knew there is a number to call in case of technical difficulties, but it wasn' necessary.


Incredible staff member who helped me! he was so kind and super knowledgeable. would recommend rspca insurance just because of his service alone.

Service Rating

Patricia Amante - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

Easy to sign up on line very efficient service


Everything was explained and process was so easy

Service Rating

Disappointed follow up - no after care from what i can see.

Bruce Jackel - Rated 3 out of 5

RSPCA Pet Insurance

Service Review

The service was good up until I purchased Pet Insurance with RSPCA, since then it has been terrible. I have emailed RSPCA about an issue with the fortnightly cost as it isn't what I have been quoted, and I have not heard back from you. I may have to cancel this pet insurance and go somewhere else if I don't hear back very soon.


Confusing .

Service Rating