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Read what our customers are saying

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Girl on the phone was very helpful and nice


Girl on the phone was very helpful and nice

Service Rating

Very happy

Angela Williams - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Very happy with the contents of the policy

Service Review

The young lady I spoke with gave me all the information I needed to get my insurance for my dog and she even asked about Willow and was very interested in the volunteer work we do together going to see elderly in residential care facilities.


The young lady i spoke with gave me all the information i needed to get my insurance for my dog and she even asked about willow and was very interested in the...

Product Rating

Service Rating

Friendly helpful operator and all imformation explained well great result

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The caller was very friendly and helpful , all information was explained well and had a speedy outcome and set up for this policy. Very happy with the service.


The caller was very friendly and helpful , all information was explained well and had a speedy outcome and set up for this policy. very happy with the service.

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Provided me with what I needed.

Service Review

Online service easy to use and informative. Excellent discussion also with a customer service officer.


Online service easy to use and informative. excellent discussion also with a customer service officer.

Product Rating

Service Rating

Trusted Customer - Rated 3.5 out of 5

RSPCA Pet Insurance

Product Review

waiting time for reimbursement seems long

Service Review

no waiting time for connection , able to recall previous conversations quickly , very aware of portal and able to provide accurate directions over phone to assist navigation and complete claim


No waiting time for connection , able to recall previous conversations quickly , very aware of portal and able to provide accurate directions over phone to ...

Product Rating

Service Rating

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Product Review

Service Review

Service is good and helpful.


Service is good and helpful.

Product Rating

Service Rating

Staff member was clear in her explanation and friendly in her manner.would

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Service Review

Would recommend the service/product to others.


Would recommend the service/product to others.

Product Rating

Service Rating

Excellent customer service

Sharon Watts - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The guy I spoke with was amazing was able to answer my questions and get the right policy that suited our pets needs thank you


The guy i spoke with was amazing was able to answer my questions and get the right policy that suited our pets needs thank you

Service Rating

Beer professional, polite and helpful

Andrea Willis - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very professional, polite and friendly


Very professional, polite and friendly

Service Rating

Graeme Holmes - Rated 4.5 out of 5

RSPCA Pet Insurance

Product Review

Hard to follow some of the terminology and fine print but phone call solved that

Service Review

Very helpful and a delight to deal with. All questions answered clearly.


Very helpful and a delight to deal with. all questions answered clearly.

Product Rating

Service Rating

Nina Panapa - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Service Review

I love the benefits that the package provides for my cat and also for myself. Probably one of the greatest decisions I’ve made.


I love the benefits that the package provides for my cat and also for myself. probably one of the greatest decisions i’ve made.

Product Rating

Service Rating

Great, easy and fast

Fernanda - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Service Review

I was trying online for few days already, but wasn’t proceeding after bank details (technical error), so I called and the customer service was simply AMAZING!


I was trying online for few days already, but wasn’t proceeding after bank details (technical error), so i called and the customer service was simply amazing!

Product Rating

Service Rating

Sharon Watts - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Girl on the phone was very helpful and nice


The guy i spoke with was amazing was able to answer my questions and get the right policy that suited our pets needs thank you

Service Rating

Very happy

Andrea Willis - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The young lady I spoke with gave me all the information I needed to get my insurance for my dog and she even asked about Willow and was very interested in the volunteer work we do together going to see elderly in residential care facilities.


Very professional, polite and friendly

Service Rating

Friendly helpful operator and all imformation explained well great result

Graeme Holmes - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The caller was very friendly and helpful , all information was explained well and had a speedy outcome and set up for this policy. Very happy with the service.


Very helpful and a delight to deal with. all questions answered clearly.

Service Rating

Nina Panapa - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Online service easy to use and informative. Excellent discussion also with a customer service officer.


I love the benefits that the package provides for my cat and also for myself. probably one of the greatest decisions i’ve made.

Service Rating

Fernanda - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

no waiting time for connection , able to recall previous conversations quickly , very aware of portal and able to provide accurate directions over phone to assist navigation and complete claim


I was trying online for few days already, but wasn’t proceeding after bank details (technical error), so i called and the customer service was simply amazing!

Service Rating

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

Service is good and helpful.


I did everything online to join without having to speak to anyone. it was all very clear & easy to understand. of course i knew there is a number to call in...

Service Rating

Staff member was clear in her explanation and friendly in her manner.would

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Would recommend the service/product to others.


Easy to sign up on line very efficient service

Service Rating

Excellent customer service

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The guy I spoke with was amazing was able to answer my questions and get the right policy that suited our pets needs thank you


Professional.

Service Rating

Beer professional, polite and helpful

LISA MOLLOY - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very professional, polite and friendly


The service was good up until i purchased pet insurance with rspca, since then it has been terrible. i have emailed rspca about an issue with the fortnightly...

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very helpful and a delight to deal with. All questions answered clearly.


Rspca have been absolutely amazing in how they have conducted their service. they are quick, easy and helpful, making the process absolutely wonderful.

Service Rating

Barbara Ferguson - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

I love the benefits that the package provides for my cat and also for myself. Probably one of the greatest decisions I’ve made.


Very pleasant service

Service Rating

Great, easy and fast

Cecilia Barahona - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

I was trying online for few days already, but wasn’t proceeding after bank details (technical error), so I called and the customer service was simply AMAZING!


Personally i haven't used it yet but my sister has and it worth it

Service Rating

Very happy

Angela Williams - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Very happy with the contents of the policy


Very happy with the contents of the policy

Product Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Provided me with what I needed.


Provided me with what I needed.

Product Rating

Trusted Customer - Rated 3 out of 5

RSPCA Pet Insurance

Product Review

waiting time for reimbursement seems long


waiting time for reimbursement seems long

Product Rating

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Product Review


Product Rating

Staff member was clear in her explanation and friendly in her manner.would

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review


Product Rating

Graeme Holmes - Rated 4 out of 5

RSPCA Pet Insurance

Product Review

Hard to follow some of the terminology and fine print but phone call solved that


Hard to follow some of the terminology and fine print but phone call solved that

Product Rating

Nina Panapa - Rated 5 out of 5

RSPCA Pet Insurance

Product Review


Product Rating

Great, easy and fast

Fernanda - Rated 5 out of 5

RSPCA Pet Insurance

Product Review


Product Rating