Read what our customers are saying
Trusted Customer -
RSPCA Pet Insurance
Service Review
Girl on the phone was very helpful and nice
Girl on the phone was very helpful and nice
Service Rating
Very happy
Angela Williams -
RSPCA Pet Insurance
Product Review
Very happy with the contents of the policy
Service Review
The young lady I spoke with gave me all the information I needed to get my insurance for my dog and she even asked about Willow and was very interested in the volunteer work we do together going to see elderly in residential care facilities.
The young lady i spoke with gave me all the information i needed to get my insurance for my dog and she even asked about willow and was very interested in the...
Product Rating
Service Rating
Friendly helpful operator and all imformation explained well great result
Trusted Customer -
RSPCA Pet Insurance
Service Review
The caller was very friendly and helpful , all information was explained well and had a speedy outcome and set up for this policy. Very happy with the service.
The caller was very friendly and helpful , all information was explained well and had a speedy outcome and set up for this policy. very happy with the service.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Provided me with what I needed.
Service Review
Online service easy to use and informative. Excellent discussion also with a customer service officer.
Online service easy to use and informative. excellent discussion also with a customer service officer.
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
waiting time for reimbursement seems long
Service Review
no waiting time for connection , able to recall previous conversations quickly , very aware of portal and able to provide accurate directions over phone to assist navigation and complete claim
No waiting time for connection , able to recall previous conversations quickly , very aware of portal and able to provide accurate directions over phone to ...
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
Service is good and helpful.
Service is good and helpful.
Product Rating
Service Rating
Staff member was clear in her explanation and friendly in her manner.would
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
Would recommend the service/product to others.
Would recommend the service/product to others.
Product Rating
Service Rating
Excellent customer service
Sharon Watts -
RSPCA Pet Insurance
Service Review
The guy I spoke with was amazing was able to answer my questions and get the right policy that suited our pets needs thank you
The guy i spoke with was amazing was able to answer my questions and get the right policy that suited our pets needs thank you
Service Rating
Beer professional, polite and helpful
Andrea Willis -
RSPCA Pet Insurance
Service Review
Very professional, polite and friendly
Very professional, polite and friendly
Service Rating
Graeme Holmes -
RSPCA Pet Insurance
Product Review
Hard to follow some of the terminology and fine print but phone call solved that
Service Review
Very helpful and a delight to deal with. All questions answered clearly.
Very helpful and a delight to deal with. all questions answered clearly.
Product Rating
Service Rating
Nina Panapa -
RSPCA Pet Insurance
Product Review
Service Review
I love the benefits that the package provides for my cat and also for myself. Probably one of the greatest decisions I’ve made.
I love the benefits that the package provides for my cat and also for myself. probably one of the greatest decisions i’ve made.
Product Rating
Service Rating
Great, easy and fast
Fernanda -
RSPCA Pet Insurance
Product Review
Service Review
I was trying online for few days already, but wasn’t proceeding after bank details (technical error), so I called and the customer service was simply AMAZING!
I was trying online for few days already, but wasn’t proceeding after bank details (technical error), so i called and the customer service was simply amazing!
Product Rating
Service Rating
Sharon Watts -
RSPCA Pet Insurance
Service Review
Girl on the phone was very helpful and nice
The guy i spoke with was amazing was able to answer my questions and get the right policy that suited our pets needs thank you
Service Rating
Very happy
Andrea Willis -
RSPCA Pet Insurance
Service Review
The young lady I spoke with gave me all the information I needed to get my insurance for my dog and she even asked about Willow and was very interested in the volunteer work we do together going to see elderly in residential care facilities.
Very professional, polite and friendly
Service Rating
Friendly helpful operator and all imformation explained well great result
Graeme Holmes -
RSPCA Pet Insurance
Service Review
The caller was very friendly and helpful , all information was explained well and had a speedy outcome and set up for this policy. Very happy with the service.
Very helpful and a delight to deal with. all questions answered clearly.
Service Rating
Nina Panapa -
RSPCA Pet Insurance
Service Review
Online service easy to use and informative. Excellent discussion also with a customer service officer.
I love the benefits that the package provides for my cat and also for myself. probably one of the greatest decisions i’ve made.
Service Rating
Fernanda -
RSPCA Pet Insurance
Service Review
no waiting time for connection , able to recall previous conversations quickly , very aware of portal and able to provide accurate directions over phone to assist navigation and complete claim
I was trying online for few days already, but wasn’t proceeding after bank details (technical error), so i called and the customer service was simply amazing!
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Service is good and helpful.
I did everything online to join without having to speak to anyone. it was all very clear & easy to understand. of course i knew there is a number to call in...
Service Rating
Staff member was clear in her explanation and friendly in her manner.would
Trusted Customer -
RSPCA Pet Insurance
Service Review
Would recommend the service/product to others.
Easy to sign up on line very efficient service
Service Rating
Excellent customer service
Trusted Customer -
RSPCA Pet Insurance
Service Review
The guy I spoke with was amazing was able to answer my questions and get the right policy that suited our pets needs thank you
Professional.
Service Rating
Beer professional, polite and helpful
LISA MOLLOY -
RSPCA Pet Insurance
Service Review
Very professional, polite and friendly
The service was good up until i purchased pet insurance with rspca, since then it has been terrible. i have emailed rspca about an issue with the fortnightly...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very helpful and a delight to deal with. All questions answered clearly.
Rspca have been absolutely amazing in how they have conducted their service. they are quick, easy and helpful, making the process absolutely wonderful.
Service Rating
Barbara Ferguson -
RSPCA Pet Insurance
Service Review
I love the benefits that the package provides for my cat and also for myself. Probably one of the greatest decisions I’ve made.
Very pleasant service
Service Rating
Great, easy and fast
Cecilia Barahona -
RSPCA Pet Insurance
Service Review
I was trying online for few days already, but wasn’t proceeding after bank details (technical error), so I called and the customer service was simply AMAZING!
Personally i haven't used it yet but my sister has and it worth it
Service Rating
Very happy
Angela Williams -
RSPCA Pet Insurance
Product Review
Very happy with the contents of the policy
Very happy with the contents of the policy
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Provided me with what I needed.
Provided me with what I needed.
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
waiting time for reimbursement seems long
waiting time for reimbursement seems long
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
Staff member was clear in her explanation and friendly in her manner.would
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
Graeme Holmes -
RSPCA Pet Insurance
Product Review
Hard to follow some of the terminology and fine print but phone call solved that
Hard to follow some of the terminology and fine print but phone call solved that
Product Rating
Nina Panapa -
RSPCA Pet Insurance
Product Review
Product Rating
Great, easy and fast
Fernanda -