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Read what our customers are saying

Great telephone service

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very friendly and informative conversation. RSPCA Insurance was the only company that called me back after my online enquirers. Fair price and a months insurance free. They made payments in line with my pay day with no issues.


Very friendly and informative conversation. rspca insurance was the only company that called me back after my online enquirers. fair price and a months...

Service Rating

Thanks sarah!

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Sarah was really friendly and helpful and was pretty much the icing on the cake on signing up. Great to have someone with such a positive attitude helping me..


Sarah was really friendly and helpful and was pretty much the icing on the cake on signing up. great to have someone with such a positive attitude helping me..

Service Rating

Isobel Bray - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very clear and straightforward


Very clear and straightforward

Service Rating

Service with care

Trusted Customer - Rated 4.5 out of 5

RSPCA Pet Insurance

Product Review

Service Review

Never had to enquire about pet insurance and knew massive difference to other insurance I wasn’t looking forward to making the call as always information can be overloading etc. Honestly I was pleasantly surprised that I understood the process THANKS to your SERVICE OFFICER with his knowledge and well mannered attitude i was thrilled!


Never had to enquire about pet insurance and knew massive difference to other insurance i wasn’t looking forward to making the call as always information can...

Product Rating

Service Rating

Fantastic they go the extra mile

Mervyn Brown - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very polite helpful & friendly young lady ( Lilly ).Followed up as promised & gave great assistance


Very polite helpful & friendly young lady ( lilly ).followed up as promised & gave great assistance

Service Rating

Brillant service

Mark Heald - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

really efficient and clear


Really efficient and clear

Service Rating

Good service

Gail Dean - Rated 4.5 out of 5

RSPCA Pet Insurance

Product Review

Yet to use it so really can’t comment. Price seems reasonable

Service Review

Quick to response to email inquiry. Person I spoke to knew the product and could answer all my questions.


Quick to response to email inquiry. person i spoke to knew the product and could answer all my questions.

Product Rating

Service Rating

Jane Lawless - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Pleasant customer service staff, efficient, knowledgeable, somebody who listened.


Pleasant customer service staff, efficient, knowledgeable, somebody who listened.

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Professional and courteous , answered questions in a respectful way.


Professional and courteous , answered questions in a respectful way.

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

They were very good at explaining the options and making sure I understood.


They were very good at explaining the options and making sure i understood.

Service Rating

Elaine Anderson - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Service Review

Great service the lady was so helpful


Great service the lady was so helpful

Product Rating

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Service Review

Followed up on my enquiry in a prompt manner and were very informative and explained the policy well


Followed up on my enquiry in a prompt manner and were very informative and explained the policy well

Product Rating

Service Rating

Great telephone service

Jane Lawless - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very friendly and informative conversation. RSPCA Insurance was the only company that called me back after my online enquirers. Fair price and a months insurance free. They made payments in line with my pay day with no issues.


Pleasant customer service staff, efficient, knowledgeable, somebody who listened.

Service Rating

Thanks sarah!

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Sarah was really friendly and helpful and was pretty much the icing on the cake on signing up. Great to have someone with such a positive attitude helping me..


Professional and courteous , answered questions in a respectful way.

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very clear and straightforward


They were very good at explaining the options and making sure i understood.

Service Rating

Service with care

Elaine Anderson - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Never had to enquire about pet insurance and knew massive difference to other insurance I wasn’t looking forward to making the call as always information can be overloading etc. Honestly I was pleasantly surprised that I understood the process THANKS to your SERVICE OFFICER with his knowledge and well mannered attitude i was thrilled!


Great service the lady was so helpful

Service Rating

Fantastic they go the extra mile

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very polite helpful & friendly young lady ( Lilly ).Followed up as promised & gave great assistance


Followed up on my enquiry in a prompt manner and were very informative and explained the policy well

Service Rating

Brillant service

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

really efficient and clear


Alan was very clear about the various levels of cover taking time to go though each level. i would definitely recommend

Service Rating

Good service

Anne Lang - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Quick to response to email inquiry. Person I spoke to knew the product and could answer all my questions.


Alissa answered all my questions and thoroughly explained my insurance cover for freya,

Service Rating

Shane Lincoln - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Pleasant customer service staff, efficient, knowledgeable, somebody who listened.


Very good prompt service.

Service Rating

Stephen Hider - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Professional and courteous , answered questions in a respectful way.


Easy to obtain a quote. very quick to follow up after quote

Service Rating

Bianca Legge - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

They were very good at explaining the options and making sure I understood.


Great service all questions answered

Service Rating

Geoffrey Bell - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Great service the lady was so helpful


One call and every thing was sorted

Service Rating

Michael Parnemann - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Followed up on my enquiry in a prompt manner and were very informative and explained the policy well


Have used before on previous pet. looked at other providers and found rspca the best fit for my wife & i

Service Rating

Service with care

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Product Review


Product Rating

Good service

Gail Dean - Rated 4 out of 5

RSPCA Pet Insurance

Product Review

Yet to use it so really can’t comment. Price seems reasonable


Yet to use it so really can’t comment. Price seems reasonable

Product Rating

Elaine Anderson - Rated 5 out of 5

RSPCA Pet Insurance

Product Review


Product Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review


Product Rating