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Read what our customers are saying

Alice Ossowski - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Thorough and professional.


Thorough and professional.

Service Rating

Jenny Mcdonald - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

He explained everything very well and asked if l understood what he said


He explained everything very well and asked if l understood what he said

Service Rating

Kellie Smith - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very easy to navigate signing up. Had all of the cover benefits clearly displayed


Very easy to navigate signing up. had all of the cover benefits clearly displayed

Service Rating

David Fiscalini - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very thorough and explained everything I needed to know. Wasn't left confused. The cover was tailored to my needs and the needs of my two dogs.


Very thorough and explained everything i needed to know. wasn't left confused. the cover was tailored to my needs and the needs of my two dogs.

Service Rating

Georgina Burton - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The customer service agent was amazing! Very informative and made the overall experience great!


The customer service agent was amazing! very informative and made the overall experience great!

Service Rating

Lorraine Mccarthy - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Ron was very helpful with all the information that we needed and then he let me talk it over with my husband and rang back an hour later.


Ron was very helpful with all the information that we needed and then he let me talk it over with my husband and rang back an hour later.

Service Rating

Jacqui Kingsley - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The wonderful lady I spoke to was very patient, helpful and friendly. When I was too busy to talk, she called me back on another day at the arranged time. She answered all of my many questions and I felt confident that I chose the right insurer and product for my puppy.


The wonderful lady i spoke to was very patient, helpful and friendly. when i was too busy to talk, she called me back on another day at the arranged time. she...

Service Rating

Sally Ormond - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Well explained good information


Well explained good information

Service Rating

Jennifer Wilkinson - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

Gave comprehensive advice


Gave comprehensive advice

Service Rating

Kristin Haynes - Rated 3 out of 5

RSPCA Pet Insurance

Service Review

Service staff were pleasant and helpful but very annoying that it took multiple attempts to get the insurance sorted. There should be a process in place for staff to check back that the action they have taken on behalf of customers gets followed through.


Service staff were pleasant and helpful but very annoying that it took multiple attempts to get the insurance sorted. there should be a process in place for...

Service Rating

Leo Novikov - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Friendly helpful assistance. Good package


Friendly helpful assistance. good package

Service Rating

Karen Bayly - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

I had issues with my application not going through and they rang me to sort it out. The representative was polite and helpful.


I had issues with my application not going through and they rang me to sort it out. the representative was polite and helpful.

Service Rating

Jennifer Wilkinson - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Thorough and professional.


Gave comprehensive advice

Service Rating

Kristin Haynes - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

He explained everything very well and asked if l understood what he said


Service staff were pleasant and helpful but very annoying that it took multiple attempts to get the insurance sorted. there should be a process in place for...

Service Rating

Leo Novikov - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very easy to navigate signing up. Had all of the cover benefits clearly displayed


Friendly helpful assistance. good package

Service Rating

Karen Bayly - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very thorough and explained everything I needed to know. Wasn't left confused. The cover was tailored to my needs and the needs of my two dogs.


I had issues with my application not going through and they rang me to sort it out. the representative was polite and helpful.

Service Rating

Geoff Mckeown - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The customer service agent was amazing! Very informative and made the overall experience great!


Easy to administer, good information on web site.

Service Rating

Terence Fauchon - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Ron was very helpful with all the information that we needed and then he let me talk it over with my husband and rang back an hour later.


Friendly, competent service. good value

Service Rating

Luisa Pigozzo-Brown - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The wonderful lady I spoke to was very patient, helpful and friendly. When I was too busy to talk, she called me back on another day at the arranged time. She answered all of my many questions and I felt confident that I chose the right insurer and product for my puppy.


All operators were extremely helpful and called back on my request once i had my puppy. competitive rates too.

Service Rating

Victor Lopez - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Well explained good information


Very kind person and she resolve all my questions

Service Rating

Darnelle Takurua - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

Gave comprehensive advice


Excellent service. fast and efficient

Service Rating

Sharnay Hudson - Rated 3 out of 5

RSPCA Pet Insurance

Service Review

Service staff were pleasant and helpful but very annoying that it took multiple attempts to get the insurance sorted. There should be a process in place for staff to check back that the action they have taken on behalf of customers gets followed through.


Online policy selection was simple and the registration process was easy to do. was insured and have my pet portal active in less than 24hrs.

Service Rating

Sonja Stano - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Friendly helpful assistance. Good package


Friendly and helpful. was able to compare levels of covers.

Service Rating

Selve Jayaram - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

I had issues with my application not going through and they rang me to sort it out. The representative was polite and helpful.


Informative

Service Rating