Read what our customers are saying
Cathryn Murphy -
RSPCA Pet Insurance
Service Review
Great service, let�s hope when I make a claim it's easy and what I pay for
Great service, let�s hope when i make a claim it's easy and what i pay for
Service Rating
Helen Mccormack -
RSPCA Pet Insurance
Service Review
Consultant knowledgeable, answered all my questions, made requested changes.
Consultant knowledgeable, answered all my questions, made requested changes.
Service Rating
Caren Hendrie -
RSPCA Pet Insurance
Service Review
Shannon was amazing to deal with. Her explanations were comprehensive and was happy to answer any questions I had.
Shannon was amazing to deal with. her explanations were comprehensive and was happy to answer any questions i had.
Service Rating
Jo Vanson -
RSPCA Pet Insurance
Service Review
Very helpful and friendl. Explained the policy thoughly. Helped find the policy that suited my needs. Very satisfied with their service.
Very helpful and friendl. explained the policy thoughly. helped find the policy that suited my needs. very satisfied with their service.
Service Rating
Debra Hellwig -
RSPCA Pet Insurance
Service Review
I brought pet insurance online but they got back to me very quickly with my certificate and all the i formation that l need.
I brought pet insurance online but they got back to me very quickly with my certificate and all the i formation that l need.
Service Rating
Qijun Wang -
RSPCA Pet Insurance
Service Review
Very friendly and professional service, can�t be better
Very friendly and professional service, can�t be better
Service Rating
Brendan Naidu -
RSPCA Pet Insurance
Service Review
Amazing customer service very friendly knowledgeable staff
Amazing customer service very friendly knowledgeable staff
Service Rating
David Lewis -
RSPCA Pet Insurance
Service Review
quick response by phone to my initial enquiry and then a detailed explanation of our options. Patience to answer all our questions.
Quick response by phone to my initial enquiry and then a detailed explanation of our options. patience to answer all our questions.
Service Rating
Evan Quertier -
RSPCA Pet Insurance
Service Review
They answered every question, was very professional., Except the amount of stuff that was read at the end, was far far to much, it should be recorded for them, like other companies do. But otherwise totally pleased with the service.
They answered every question, was very professional., except the amount of stuff that was read at the end, was far far to much, it should be recorded for them,...
Service Rating
Romany De Silva -
RSPCA Pet Insurance
Service Review
The woman who spoke to me was clear and succinct although she seems to have so much to read out.
The woman who spoke to me was clear and succinct although she seems to have so much to read out.
Service Rating
Melanie Mackay -
RSPCA Pet Insurance
Service Review
Paul was wonderful to deal with, he was patient with my many questions as I searched through other companies. However, one day prior to contacting Paul, I had 4 or 5 missed calls from you, and no voicemail left, I was at work and couldn�t take calls. I can�t see why a short message wasn�t left. I haven�t had to make any claims. But as far as purchase of pet insurance, was easy.
Paul was wonderful to deal with, he was patient with my many questions as i searched through other companies. however, one day prior to contacting paul, i had...
Service Rating
Perri Garland -
RSPCA Pet Insurance
Service Review
Extremely friendly, helpful & informative Definitely would recommend
Extremely friendly, helpful & informative definitely would recommend
Service Rating
Evan Quertier -
RSPCA Pet Insurance
Service Review
Great service, let�s hope when I make a claim it's easy and what I pay for
They answered every question, was very professional., except the amount of stuff that was read at the end, was far far to much, it should be recorded for them,...
Service Rating
Romany De Silva -
RSPCA Pet Insurance
Service Review
Consultant knowledgeable, answered all my questions, made requested changes.
The woman who spoke to me was clear and succinct although she seems to have so much to read out.
Service Rating
Melanie Mackay -
RSPCA Pet Insurance
Service Review
Shannon was amazing to deal with. Her explanations were comprehensive and was happy to answer any questions I had.
Paul was wonderful to deal with, he was patient with my many questions as i searched through other companies. however, one day prior to contacting paul, i had...
Service Rating
Perri Garland -
RSPCA Pet Insurance
Service Review
Very helpful and friendl. Explained the policy thoughly. Helped find the policy that suited my needs. Very satisfied with their service.
Extremely friendly, helpful & informative definitely would recommend
Service Rating
Alice Ossowski -
RSPCA Pet Insurance
Service Review
I brought pet insurance online but they got back to me very quickly with my certificate and all the i formation that l need.
Thorough and professional.
Service Rating
Jenny Mcdonald -
RSPCA Pet Insurance
Service Review
Very friendly and professional service, can�t be better
He explained everything very well and asked if l understood what he said
Service Rating
Kellie Smith -
RSPCA Pet Insurance
Service Review
Amazing customer service very friendly knowledgeable staff
Very easy to navigate signing up. had all of the cover benefits clearly displayed
Service Rating
David Fiscalini -
RSPCA Pet Insurance
Service Review
quick response by phone to my initial enquiry and then a detailed explanation of our options. Patience to answer all our questions.
Very thorough and explained everything i needed to know. wasn't left confused. the cover was tailored to my needs and the needs of my two dogs.
Service Rating
Georgina Burton -
RSPCA Pet Insurance
Service Review
They answered every question, was very professional., Except the amount of stuff that was read at the end, was far far to much, it should be recorded for them, like other companies do. But otherwise totally pleased with the service.
The customer service agent was amazing! very informative and made the overall experience great!
Service Rating
Lorraine Mccarthy -
RSPCA Pet Insurance
Service Review
The woman who spoke to me was clear and succinct although she seems to have so much to read out.
Ron was very helpful with all the information that we needed and then he let me talk it over with my husband and rang back an hour later.
Service Rating
Jacqui Kingsley -
RSPCA Pet Insurance
Service Review
Paul was wonderful to deal with, he was patient with my many questions as I searched through other companies. However, one day prior to contacting Paul, I had 4 or 5 missed calls from you, and no voicemail left, I was at work and couldn�t take calls. I can�t see why a short message wasn�t left. I haven�t had to make any claims. But as far as purchase of pet insurance, was easy.
The wonderful lady i spoke to was very patient, helpful and friendly. when i was too busy to talk, she called me back on another day at the arranged time. she...
Service Rating
Sally Ormond -
RSPCA Pet Insurance
Service Review
Extremely friendly, helpful & informative Definitely would recommend
Well explained good information