RSPCA Pet Insurance Reviews
92 92 90% of our customers are pleased with our products and services out of 4,069 4,069 2,779 customer reviews.
Rated /5 from 406940692779 Reviews
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Read what our customers are saying
I was very impressed by the lady who explained the packages to me and her whole…
Trusted Customer -
RSPCA Pet Insurance
Product Review
I cannot really make a comment here as yet I haven't needed to make a claim, but I think the Ultimate policy will certainly bee good.
Service Review
I was very impressed by the lady who explained the packages to me and her whole friendly assistance.
I was very impressed by the lady who explained the packages to me and her whole friendly assistance.
Product Rating
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Time will tell as to the value of the policy. However, coverage for a dog who is just over 9 years old seems reasonable.
Service Review
Michelle was very helpful and explanation of policy was clear and concise.
Michelle was very helpful and explanation of policy was clear and concise.
Product Rating
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Excellent
Service Review
Excellent good stuff
Excellent good stuff
Product Rating
Service Rating
The customer service centre is terrible. they only know stock standard answers. i have had…
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
The customer service centre is TERRIBLE. They only know stock standard answers. I have had no success on three phone calls. I wanted to know the benefit payable on Routine care vs the cost of the additional premium. You need an Australian service.
The customer service centre is terrible. they only know stock standard answers. i have had no success on three phone calls. i wanted to know the benefit...
Product Rating
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Great coverage
Service Review
Absolutely amazing service
Absolutely amazing service
Product Rating
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Easy to understand policy which covers a wide range of products.
Service Review
Prompt response from customer service and very clear and precise communication
Prompt response from customer service and very clear and precise communication
Product Rating
Service Rating
The disclaimer the call centre representatives are required to read out at the end of…
Trusted Customer -
RSPCA Pet Insurance
Service Review
The disclaimer the call centre representatives are required to read out at the end of the call when purchasing insurance is extremely long and hard to follow. A pre recorded disclaimer that you are asked to listen to would be more appropriate
The disclaimer the call centre representatives are required to read out at the end of the call when purchasing insurance is extremely long and hard to follow....
Service Rating
Irene was the lady i dealt with. she knew exactly what she was talking about…
Trusted Customer -
RSPCA Pet Insurance
Service Review
Irene was the lady I dealt with. She knew exactly what she was talking about and was especially patient and explained things clearly.
Irene was the lady i dealt with. she knew exactly what she was talking about and was especially patient and explained things clearly.
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Friendly staff
Service Review
I'm pleased with the service
I'm pleased with the service
Product Rating
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
great customer service today!.. well communicated with the product. thanks
Great customer service today!.. well communicated with the product. thanks
Product Rating
Service Rating
I was told that some things were covered in the package that i had chosen but…
Trusted Customer -
RSPCA Pet Insurance
Product Review
Good
Service Review
I was told that some things were covered in the package that I had chosen but when I called back to go ahead I was then informed that it was an additional charge. Although it is not a lot extra in price is it quite annoying.
I was told that some things were covered in the package that i had chosen but when i called back to go ahead i was then informed that it was an additional...
Product Rating
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Good rates
Service Review
Friendly
Friendly
Product Rating
Service Rating
I was very impressed by the lady who explained the packages to me and her whole…
Trusted Customer -
RSPCA Pet Insurance
Service Review
I was very impressed by the lady who explained the packages to me and her whole friendly assistance.
The customer service centre is terrible. they only know stock standard answers. i have had no success on three phone calls. i wanted to know the benefit...
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Michelle was very helpful and explanation of policy was clear and concise.
Absolutely amazing service
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Excellent good stuff
Prompt response from customer service and very clear and precise communication
Service Rating
The customer service centre is terrible. they only know stock standard answers. i have had…
Trusted Customer -
RSPCA Pet Insurance
Service Review
The customer service centre is TERRIBLE. They only know stock standard answers. I have had no success on three phone calls. I wanted to know the benefit payable on Routine care vs the cost of the additional premium. You need an Australian service.
The disclaimer the call centre representatives are required to read out at the end of the call when purchasing insurance is extremely long and hard to follow....
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Absolutely amazing service
The lady that assisted me was so polite and clear in her communication. she gave excellent service.
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Prompt response from customer service and very clear and precise communication
Irene was the lady i dealt with. she knew exactly what she was talking about and was especially patient and explained things clearly.
Service Rating
The disclaimer the call centre representatives are required to read out at the end of…
Trusted Customer -
RSPCA Pet Insurance
Service Review
The disclaimer the call centre representatives are required to read out at the end of the call when purchasing insurance is extremely long and hard to follow. A pre recorded disclaimer that you are asked to listen to would be more appropriate
I'm pleased with the service
Service Rating
Irene was the lady i dealt with. she knew exactly what she was talking about…
Trusted Customer -
RSPCA Pet Insurance
Service Review
Irene was the lady I dealt with. She knew exactly what she was talking about and was especially patient and explained things clearly.
Great customer service today!.. well communicated with the product. thanks
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
I'm pleased with the service
I was told that some things were covered in the package that i had chosen but when i called back to go ahead i was then informed that it was an additional...
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
great customer service today!.. well communicated with the product. thanks
Friendly
Service Rating
I was told that some things were covered in the package that i had chosen but…
Trusted Customer -
RSPCA Pet Insurance
Service Review
I was told that some things were covered in the package that I had chosen but when I called back to go ahead I was then informed that it was an additional charge. Although it is not a lot extra in price is it quite annoying.
Try to rush to get a sale
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Friendly
The service was very prompt , polite and informative. i was a little annoyed with the whole thing this guy had to read out at the end but realise that wasn't...
Service Rating
I was very impressed by the lady who explained the packages to me and her whole…
Trusted Customer -
RSPCA Pet Insurance
Product Review
I cannot really make a comment here as yet I haven't needed to make a claim, but I think the Ultimate policy will certainly bee good.
I cannot really make a comment here as yet I haven't needed to make a claim, but I think the Ultimate policy will certainly bee good.
Product Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Time will tell as to the value of the policy. However, coverage for a dog who is just over 9 years old seems reasonable.
Time will tell as to the value of the policy. However, coverage for a dog who is just over 9 years old seems reasonable.
Product Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Excellent
Excellent
Product Rating
The customer service centre is terrible. they only know stock standard answers. i have had…
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Great coverage
Great coverage
Product Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Easy to understand policy which covers a wide range of products.
Easy to understand policy which covers a wide range of products.
Product Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Friendly staff
Friendly staff
Product Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
I was told that some things were covered in the package that i had chosen but…
Trusted Customer -
RSPCA Pet Insurance
Product Review
Good
Good
Product Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Good rates
Good rates