RSPCA Pet Insurance Reviews
92 92 90% of our customers are pleased with our products and services out of 4,091 4,084 2,801 customer reviews.
Rated /5 from 409140842801 Reviews
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My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Excellent
Service Review
Excellent good stuff
Excellent good stuff
Product Rating
Service Rating
The customer service centre is terrible. they only know stock standard answers. i have had…
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
The customer service centre is TERRIBLE. They only know stock standard answers. I have had no success on three phone calls. I wanted to know the benefit payable on Routine care vs the cost of the additional premium. You need an Australian service.
The customer service centre is terrible. they only know stock standard answers. i have had no success on three phone calls. i wanted to know the benefit...
Product Rating
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Great coverage
Service Review
Absolutely amazing service
Absolutely amazing service
Product Rating
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Easy to understand policy which covers a wide range of products.
Service Review
Prompt response from customer service and very clear and precise communication
Prompt response from customer service and very clear and precise communication
Product Rating
Service Rating
The disclaimer the call centre representatives are required to read out at the end of…
Trusted Customer -
RSPCA Pet Insurance
Service Review
The disclaimer the call centre representatives are required to read out at the end of the call when purchasing insurance is extremely long and hard to follow. A pre recorded disclaimer that you are asked to listen to would be more appropriate
The disclaimer the call centre representatives are required to read out at the end of the call when purchasing insurance is extremely long and hard to follow....
Service Rating
Irene was the lady i dealt with. she knew exactly what she was talking about…
Trusted Customer -
RSPCA Pet Insurance
Service Review
Irene was the lady I dealt with. She knew exactly what she was talking about and was especially patient and explained things clearly.
Irene was the lady i dealt with. she knew exactly what she was talking about and was especially patient and explained things clearly.
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Friendly staff
Service Review
I'm pleased with the service
I'm pleased with the service
Product Rating
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
great customer service today!.. well communicated with the product. thanks
Great customer service today!.. well communicated with the product. thanks
Product Rating
Service Rating
I was told that some things were covered in the package that i had chosen but…
Trusted Customer -
RSPCA Pet Insurance
Product Review
Good
Service Review
I was told that some things were covered in the package that I had chosen but when I called back to go ahead I was then informed that it was an additional charge. Although it is not a lot extra in price is it quite annoying.
I was told that some things were covered in the package that i had chosen but when i called back to go ahead i was then informed that it was an additional...
Product Rating
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Good rates
Service Review
Friendly
Friendly
Product Rating
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
good product knowledge
Service Review
try to rush to get a sale
Try to rush to get a sale
Product Rating
Service Rating
The service was very prompt , polite and informative. i was a little annoyed with…
Trusted Customer -
RSPCA Pet Insurance
Service Review
The service was very prompt , polite and informative. I was a little annoyed with the whole thing this guy had to read out at the end but realise that wasn't his idea !
The service was very prompt , polite and informative. i was a little annoyed with the whole thing this guy had to read out at the end but realise that wasn't...
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Excellent good stuff
Friendly
Service Rating
The customer service centre is terrible. they only know stock standard answers. i have had…
Trusted Customer -
RSPCA Pet Insurance
Service Review
The customer service centre is TERRIBLE. They only know stock standard answers. I have had no success on three phone calls. I wanted to know the benefit payable on Routine care vs the cost of the additional premium. You need an Australian service.
Try to rush to get a sale
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Absolutely amazing service
The service was very prompt , polite and informative. i was a little annoyed with the whole thing this guy had to read out at the end but realise that wasn't...
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Prompt response from customer service and very clear and precise communication
Excellent service.
Service Rating
The disclaimer the call centre representatives are required to read out at the end of…
Trusted Customer -
RSPCA Pet Insurance
Service Review
The disclaimer the call centre representatives are required to read out at the end of the call when purchasing insurance is extremely long and hard to follow. A pre recorded disclaimer that you are asked to listen to would be more appropriate
Best pet care around.and it helping the rspca
Service Rating
Irene was the lady i dealt with. she knew exactly what she was talking about…
Trusted Customer -
RSPCA Pet Insurance
Service Review
Irene was the lady I dealt with. She knew exactly what she was talking about and was especially patient and explained things clearly.
Very helpful and made sure that i understood parts of the insurance policy.
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
I'm pleased with the service
Nice person
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
great customer service today!.. well communicated with the product. thanks
I called the contact centre, then ran a quote, then got a phone call back that gave me all additional info which was excellent.
Service Rating
I was told that some things were covered in the package that i had chosen but…
Trusted Customer -
RSPCA Pet Insurance
Service Review
I was told that some things were covered in the package that I had chosen but when I called back to go ahead I was then informed that it was an additional charge. Although it is not a lot extra in price is it quite annoying.
This is my first pet and pet insurance policy. it was recommended to me by the breeder of my pet as the best current policy.
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Friendly
Excellent information, clearly explained.
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
try to rush to get a sale
Friendly and affordable
Service Rating
The service was very prompt , polite and informative. i was a little annoyed with…
Trusted Customer -
RSPCA Pet Insurance
Service Review
The service was very prompt , polite and informative. I was a little annoyed with the whole thing this guy had to read out at the end but realise that wasn't his idea !
Matthew provided great service and took us through the p process easily.
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Excellent
Excellent
Product Rating
The customer service centre is terrible. they only know stock standard answers. i have had…
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Great coverage
Great coverage
Product Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Easy to understand policy which covers a wide range of products.
Easy to understand policy which covers a wide range of products.
Product Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Friendly staff
Friendly staff
Product Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
I was told that some things were covered in the package that i had chosen but…
Trusted Customer -
RSPCA Pet Insurance
Product Review
Good
Good
Product Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Good rates
Good rates
Product Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
good product knowledge
good product knowledge