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Read what our customers are saying

Jessica-Lee Nash - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Lovely customer service! everything explained well


Lovely customer service! everything explained well

Service Rating

David Luff - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

only just got it but they were easy to talk to.


Only just got it but they were easy to talk to.

Service Rating

Jolee Wakefield - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very good service. Thank you


Very good service. thank you

Service Rating

Cathy Paton - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

wife was very happy


Wife was very happy

Service Rating

Emma Drysdale - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

I have just signed up for my kitten for pet insurance and I spoke to Irene over the phone and she so lovely and helpful! Great customer service skills and gave me a lot of advice to what suited me best


I have just signed up for my kitten for pet insurance and i spoke to irene over the phone and she so lovely and helpful! great customer service skills and gave...

Service Rating

Chris Doyle - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

very pleased with the cover i was surprised how much was covered


Very pleased with the cover i was surprised how much was covered

Service Rating

James Curtin - Rated 2 out of 5

RSPCA Pet Insurance

Service Review

Very difficult to obtain insurance the application procedure is difficult. The dog breed selection on the on line application didn't work and you cannot send an invoice for the premium meaning I had to give my card details over the phone. Recently it cost me $6000 in fraudulent transactions by doing just that.


Very difficult to obtain insurance the application procedure is difficult. the dog breed selection on the on line application didn't work and you cannot send...

Service Rating

Alan Vilo - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Haley was very helpful and made the process very easy Rate her very highly


Haley was very helpful and made the process very easy rate her very highly

Service Rating

Alicia Newman - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Great customer service from angelina, she was helpfulAnd very excitable for me about picking up my puppy.


Great customer service from angelina, she was helpfuland very excitable for me about picking up my puppy.

Service Rating

Stephen Hall - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Great service


Great service

Service Rating

Ann Wiltshire - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

the back up phone call was unexpected and prompted me to purchase, i wish you had aseniors pension discount to help us out as could only afford basic cover


The back up phone call was unexpected and prompted me to purchase, i wish you had aseniors pension discount to help us out as could only afford basic cover

Service Rating

I can't rate this as yet due to only just taking the insurance out but at…

Trusted Customer - Rated 2 out of 5

RSPCA Pet Insurance

Service Review

I can't rate this as yet due to only just taking the insurance out but at the moment I'm not happy as you can't even get my puppies name correct. The last insurance I had on my dog the RSPCA didn't get any of his details right either so unsure as to whether I will stay with RSPCA because if you can't get a simple thing like a pets name correct then that worries me


I can't rate this as yet due to only just taking the insurance out but at the moment i'm not happy as you can't even get my puppies name correct. the last...

Service Rating

Alicia Newman - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Lovely customer service! everything explained well


Great customer service from angelina, she was helpfuland very excitable for me about picking up my puppy.

Service Rating

James Curtin - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

only just got it but they were easy to talk to.


Very difficult to obtain insurance the application procedure is difficult. the dog breed selection on the on line application didn't work and you cannot send...

Service Rating

Alan Vilo - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very good service. Thank you


Haley was very helpful and made the process very easy rate her very highly

Service Rating

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

wife was very happy


I can't rate this as yet due to only just taking the insurance out but at the moment i'm not happy as you can't even get my puppies name correct. the last...

Service Rating

Halia Al Saad - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

I have just signed up for my kitten for pet insurance and I spoke to Irene over the phone and she so lovely and helpful! Great customer service skills and gave me a lot of advice to what suited me best


Expensive.

Service Rating

Elizabeth Kelly - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

very pleased with the cover i was surprised how much was covered


Have not used it yet

Service Rating

Julie Sewell - Rated 2 out of 5

RSPCA Pet Insurance

Service Review

Very difficult to obtain insurance the application procedure is difficult. The dog breed selection on the on line application didn't work and you cannot send an invoice for the premium meaning I had to give my card details over the phone. Recently it cost me $6000 in fraudulent transactions by doing just that.


Lyn was so helpful& explained all the details i needed to know. we were up the north west hwy of wa & phone could have dropped out, but she did it. great.

Service Rating

Felicity Moore - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Haley was very helpful and made the process very easy Rate her very highly


Wonderful service

Service Rating

Catherine Davies - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Great customer service from angelina, she was helpfulAnd very excitable for me about picking up my puppy.


The lady i spoke to was lovely - lavinia (?)

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Great service


The reason i changed form real insurance to rspca was that their customer service was appalling. this experience was just so much better - thankyou :)

Service Rating

Andrea Gostlow - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

the back up phone call was unexpected and prompted me to purchase, i wish you had aseniors pension discount to help us out as could only afford basic cover


Such a lovely sales assistant and so helpful! pleasure to deal with on the phone and was very thorough, helpful, polite and kind

Service Rating

I can't rate this as yet due to only just taking the insurance out but at…

Fiona Hall - Rated 2 out of 5

RSPCA Pet Insurance

Service Review

I can't rate this as yet due to only just taking the insurance out but at the moment I'm not happy as you can't even get my puppies name correct. The last insurance I had on my dog the RSPCA didn't get any of his details right either so unsure as to whether I will stay with RSPCA because if you can't get a simple thing like a pets name correct then that worries me


Really nice

Service Rating