Read what our customers are saying
Jessica-Lee Nash -
RSPCA Pet Insurance
Service Review
Lovely customer service! everything explained well
Lovely customer service! everything explained well
Service Rating
David Luff -
RSPCA Pet Insurance
Service Review
only just got it but they were easy to talk to.
Only just got it but they were easy to talk to.
Service Rating
Jolee Wakefield -
RSPCA Pet Insurance
Service Review
Very good service. Thank you
Very good service. thank you
Service Rating
Cathy Paton -
RSPCA Pet Insurance
Service Review
wife was very happy
Wife was very happy
Service Rating
Emma Drysdale -
RSPCA Pet Insurance
Service Review
I have just signed up for my kitten for pet insurance and I spoke to Irene over the phone and she so lovely and helpful! Great customer service skills and gave me a lot of advice to what suited me best
I have just signed up for my kitten for pet insurance and i spoke to irene over the phone and she so lovely and helpful! great customer service skills and gave...
Service Rating
Chris Doyle -
RSPCA Pet Insurance
Service Review
very pleased with the cover i was surprised how much was covered
Very pleased with the cover i was surprised how much was covered
Service Rating
James Curtin -
RSPCA Pet Insurance
Service Review
Very difficult to obtain insurance the application procedure is difficult. The dog breed selection on the on line application didn't work and you cannot send an invoice for the premium meaning I had to give my card details over the phone. Recently it cost me $6000 in fraudulent transactions by doing just that.
Very difficult to obtain insurance the application procedure is difficult. the dog breed selection on the on line application didn't work and you cannot send...
Service Rating
Alan Vilo -
RSPCA Pet Insurance
Service Review
Haley was very helpful and made the process very easy Rate her very highly
Haley was very helpful and made the process very easy rate her very highly
Service Rating
Alicia Newman -
RSPCA Pet Insurance
Service Review
Great customer service from angelina, she was helpfulAnd very excitable for me about picking up my puppy.
Great customer service from angelina, she was helpfuland very excitable for me about picking up my puppy.
Service Rating
Stephen Hall -
RSPCA Pet Insurance
Service Review
Great service
Great service
Service Rating
Ann Wiltshire -
RSPCA Pet Insurance
Service Review
the back up phone call was unexpected and prompted me to purchase, i wish you had aseniors pension discount to help us out as could only afford basic cover
The back up phone call was unexpected and prompted me to purchase, i wish you had aseniors pension discount to help us out as could only afford basic cover
Service Rating
I can't rate this as yet due to only just taking the insurance out but at…
Trusted Customer -
RSPCA Pet Insurance
Service Review
I can't rate this as yet due to only just taking the insurance out but at the moment I'm not happy as you can't even get my puppies name correct. The last insurance I had on my dog the RSPCA didn't get any of his details right either so unsure as to whether I will stay with RSPCA because if you can't get a simple thing like a pets name correct then that worries me
I can't rate this as yet due to only just taking the insurance out but at the moment i'm not happy as you can't even get my puppies name correct. the last...
Service Rating
Alicia Newman -
RSPCA Pet Insurance
Service Review
Lovely customer service! everything explained well
Great customer service from angelina, she was helpfuland very excitable for me about picking up my puppy.
Service Rating
James Curtin -
RSPCA Pet Insurance
Service Review
only just got it but they were easy to talk to.
Very difficult to obtain insurance the application procedure is difficult. the dog breed selection on the on line application didn't work and you cannot send...
Service Rating
Alan Vilo -
RSPCA Pet Insurance
Service Review
Very good service. Thank you
Haley was very helpful and made the process very easy rate her very highly
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
wife was very happy
I can't rate this as yet due to only just taking the insurance out but at the moment i'm not happy as you can't even get my puppies name correct. the last...
Service Rating
Halia Al Saad -
RSPCA Pet Insurance
Service Review
I have just signed up for my kitten for pet insurance and I spoke to Irene over the phone and she so lovely and helpful! Great customer service skills and gave me a lot of advice to what suited me best
Expensive.
Service Rating
Elizabeth Kelly -
RSPCA Pet Insurance
Service Review
very pleased with the cover i was surprised how much was covered
Have not used it yet
Service Rating
Julie Sewell -
RSPCA Pet Insurance
Service Review
Very difficult to obtain insurance the application procedure is difficult. The dog breed selection on the on line application didn't work and you cannot send an invoice for the premium meaning I had to give my card details over the phone. Recently it cost me $6000 in fraudulent transactions by doing just that.
Lyn was so helpful& explained all the details i needed to know. we were up the north west hwy of wa & phone could have dropped out, but she did it. great.
Service Rating
Felicity Moore -
RSPCA Pet Insurance
Service Review
Haley was very helpful and made the process very easy Rate her very highly
Wonderful service
Service Rating
Catherine Davies -
RSPCA Pet Insurance
Service Review
Great customer service from angelina, she was helpfulAnd very excitable for me about picking up my puppy.
The lady i spoke to was lovely - lavinia (?)
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Great service
The reason i changed form real insurance to rspca was that their customer service was appalling. this experience was just so much better - thankyou :)
Service Rating
Andrea Gostlow -
RSPCA Pet Insurance
Service Review
the back up phone call was unexpected and prompted me to purchase, i wish you had aseniors pension discount to help us out as could only afford basic cover
Such a lovely sales assistant and so helpful! pleasure to deal with on the phone and was very thorough, helpful, polite and kind
Service Rating
I can't rate this as yet due to only just taking the insurance out but at…
Fiona Hall -
RSPCA Pet Insurance
Service Review
I can't rate this as yet due to only just taking the insurance out but at the moment I'm not happy as you can't even get my puppies name correct. The last insurance I had on my dog the RSPCA didn't get any of his details right either so unsure as to whether I will stay with RSPCA because if you can't get a simple thing like a pets name correct then that worries me
Really nice