Read what our customers are saying
Madeline Smith -
RSPCA Pet Insurance
Service Review
Oz was fantastic. The service has been great so far.
Oz was fantastic. the service has been great so far.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
The first lafy i spoke to was terrible, did not let me ask questions and was just rude. The secobd lady who i spoke to was wonderful and was the reason i chose RSPCA pet insurance. She explained everything to me and answered all of my questions. She is surely a golden employee.
The first lafy i spoke to was terrible, did not let me ask questions and was just rude. the secobd lady who i spoke to was wonderful and was the reason i chose...
Service Rating
Kristina Donevska -
RSPCA Pet Insurance
Service Review
The lady I was speaking to was very helpful and knowledgable and answered all my questions. It was excellent service.
The lady i was speaking to was very helpful and knowledgable and answered all my questions. it was excellent service.
Service Rating
Reannine Barlow -
RSPCA Pet Insurance
Service Review
Helped me to quickly set up Pete insurance And didn't waste any time
Helped me to quickly set up pete insurance and didn't waste any time
Service Rating
Katerina Latkoska -
RSPCA Pet Insurance
Service Review
Diligent but not boring
Diligent but not boring
Service Rating
Heather Woods -
RSPCA Pet Insurance
Service Review
I was impressed by the prompt and polite response. Lily was my phone contact and she could not have been most helpful. Thanks to her I have our new Labrador fully pet insured. Many thanks again
I was impressed by the prompt and polite response. lily was my phone contact and she could not have been most helpful. thanks to her i have our new labrador...
Service Rating
Tracey Smith -
RSPCA Pet Insurance
Service Review
Very informative, simple information. Prompt polite customer service.
Very informative, simple information. prompt polite customer service.
Service Rating
John Absolon -
RSPCA Pet Insurance
Service Review
Errors from the get go on policy.Had to ring to have corrected and then was cut off before completed. Checked certificate online and still incorrect.
Errors from the get go on policy.had to ring to have corrected and then was cut off before completed. checked certificate online and still incorrect.
Service Rating
Peta Ryan -
RSPCA Pet Insurance
Service Review
The consultant who I spoke with was excellent. He was happy and very courteous on the phone, informative and was happy to answer any questions I had in the future.
The consultant who i spoke with was excellent. he was happy and very courteous on the phone, informative and was happy to answer any questions i had in the...
Service Rating
Tanya Cambetis -
RSPCA Pet Insurance
Service Review
Wonderful service operator was fantastic
Wonderful service operator was fantastic
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
I was amazed by the explanation of the policy. My questions were clearly answered. Although the policy was similar to the one I am cancelling I was happy to hear that the rspca also benefited. Peter was polite and patient with me when I asked questions. He was very nice and I would recommend him for a pay rise. Thank him again plz
I was amazed by the explanation of the policy. my questions were clearly answered. although the policy was similar to the one i am cancelling i was happy to...
Service Rating
Although offers "no excess" as part of the cover, cover is only 75%
Trusted Customer -
RSPCA Pet Insurance
Service Review
Good customer service over the phone and comes across as a reliable Pet insurance being affiliated with the RSPCA. However the "no excess" as plugged as good thing is clearly accounted for in the 75% cover (Option 2 policy). I'd rather have an excess and be fully covered.
Good customer service over the phone and comes across as a reliable pet insurance being affiliated with the rspca. however the "no excess" as plugged as good...
Service Rating
Peta Ryan -
RSPCA Pet Insurance
Service Review
Oz was fantastic. The service has been great so far.
The consultant who i spoke with was excellent. he was happy and very courteous on the phone, informative and was happy to answer any questions i had in the...
Service Rating
Tanya Cambetis -
RSPCA Pet Insurance
Service Review
The first lafy i spoke to was terrible, did not let me ask questions and was just rude. The secobd lady who i spoke to was wonderful and was the reason i chose RSPCA pet insurance. She explained everything to me and answered all of my questions. She is surely a golden employee.
Wonderful service operator was fantastic
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
The lady I was speaking to was very helpful and knowledgable and answered all my questions. It was excellent service.
I was amazed by the explanation of the policy. my questions were clearly answered. although the policy was similar to the one i am cancelling i was happy to...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Helped me to quickly set up Pete insurance And didn't waste any time
Good customer service over the phone and comes across as a reliable pet insurance being affiliated with the rspca. however the "no excess" as plugged as good...
Service Rating
SUE BENTLEY -
RSPCA Pet Insurance
Service Review
Diligent but not boring
Lovely lady
Service Rating
Donna Hempenstall -
RSPCA Pet Insurance
Service Review
I was impressed by the prompt and polite response. Lily was my phone contact and she could not have been most helpful. Thanks to her I have our new Labrador fully pet insured. Many thanks again
The people on the phone are very helpful and nice.
Service Rating
Kellie Drummond -
RSPCA Pet Insurance
Service Review
Very informative, simple information. Prompt polite customer service.
Great service, knowledgeable and easy to talk too.
Service Rating
ROBIN CANAVAN -
RSPCA Pet Insurance
Service Review
Errors from the get go on policy.Had to ring to have corrected and then was cut off before completed. Checked certificate online and still incorrect.
A very well spoken young lady that i understood fluidly about everything
Service Rating
Ambre Woodward -
RSPCA Pet Insurance
Service Review
The consultant who I spoke with was excellent. He was happy and very courteous on the phone, informative and was happy to answer any questions I had in the future.
Very friendly start, covered all the important information i needed to know and wasn�t trying to force a sale on me.
Service Rating
Neridah Armstrong -
RSPCA Pet Insurance
Service Review
Wonderful service operator was fantastic
Very helpful with the quote over the phone
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
I was amazed by the explanation of the policy. My questions were clearly answered. Although the policy was similar to the one I am cancelling I was happy to hear that the rspca also benefited. Peter was polite and patient with me when I asked questions. He was very nice and I would recommend him for a pay rise. Thank him again plz
The information they gave me was thoroughly clear of what rspca insurance can do for me
Service Rating
Although offers "no excess" as part of the cover, cover is only 75%
Trusted Customer -
RSPCA Pet Insurance
Service Review
Good customer service over the phone and comes across as a reliable Pet insurance being affiliated with the RSPCA. However the "no excess" as plugged as good thing is clearly accounted for in the 75% cover (Option 2 policy). I'd rather have an excess and be fully covered.
I spent sunday afternoon getting quotes online. rspca called me monday morning, asked what comparisons i'd made, addressed my concerns and got my business.