Read what our customers are saying
Juanita Barrett -
RSPCA Pet Insurance
Service Review
really friendly, helpful, answered my questions fully
Really friendly, helpful, answered my questions fully
Service Rating
Emily Scott -
RSPCA Pet Insurance
Service Review
So polite, called back when I was ready to choose.
So polite, called back when i was ready to choose.
Service Rating
Shannen Girdlestone Perry -
RSPCA Pet Insurance
Service Review
I can't remember the service representative I was speaking with, but she was incredibly friendly and took the time to answer all my questions in depth ensuring I understood my policy. The time it took from pressing submit on the enquiry form and receiving a call was almost instantaneous.
I can't remember the service representative i was speaking with, but she was incredibly friendly and took the time to answer all my questions in depth ensuring...
Service Rating
Brian Gray -
RSPCA Pet Insurance
Service Review
Clear precise with knowledge of information of insurance and not pushy to sell very polite on phone
Clear precise with knowledge of information of insurance and not pushy to sell very polite on phone
Service Rating
Kirsty Baxter -
RSPCA Pet Insurance
Service Review
Veronica was great, excellent customer service
Veronica was great, excellent customer service
Service Rating
Daniel Quinn -
RSPCA Pet Insurance
Service Review
Excellent customer service. My interaction with your staff on the phone was the deciding factor on me choosing your product
Excellent customer service. my interaction with your staff on the phone was the deciding factor on me choosing your product
Service Rating
Excellent pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
The price for what you get is very reasonable and the process to make claims is easy.
Service Review
The man I spoke with on the phone was very helpful and made the process painless and pleasant. We have used RSPCA for all our dogs over the years and they have been fantastic to deal with.
The man i spoke with on the phone was very helpful and made the process painless and pleasant. we have used rspca for all our dogs over the years and they have...
Product Rating
Service Rating
Very happy
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very helpful and knowledgeable, I like the fact that part of my premium is helping the RSPCA look after the abandoned animals, I feel good that I am doing....my bit for not just my own pet but for those pets yet to find their forever homes, I would recommend this insurer for your pets because I’m covered for everything I want for my dog including his routine care visits, which can become costly with an unexpected visit to the vet on a pension.
Very helpful and knowledgeable, i like the fact that part of my premium is helping the rspca look after the abandoned animals, i feel good that i am...
Service Rating
Your rep awesome and what you provide your payment system...*****..
Trusted Customer -
RSPCA Pet Insurance
Product Review
Ive just done this.please read previous comment
Service Review
Your sales rep was informative and polite..your system of paymebt leaves a LOTto be desired..to say the least..!!! Need i say more...your payment system only suits RSPCA NOT the purchaser of your product .I backed off because I regard highly what rspca does for animals...Out of 10 being the best your payment system rates 2 for me the purchaser...
Your sales rep was informative and polite..your system of paymebt leaves a lotto be desired..to say the least..!!! need i say more...your payment system only...
Product Rating
Service Rating
Melinda Ingram -
RSPCA Pet Insurance
Service Review
Sandra was excellent. She explained the options beautifully. Excellent service Thank you
Sandra was excellent. she explained the options beautifully. excellent service thank you
Service Rating
Paul Haynes -
RSPCA Pet Insurance
Service Review
Purchased the health insurance and was told I would receive the policy via email and nothing has arrived in my in box yet except this survey. Not happy with that.
Purchased the health insurance and was told i would receive the policy via email and nothing has arrived in my in box yet except this survey. not happy with...
Service Rating
Emma Dudley -
RSPCA Pet Insurance
Service Review
They made the insurance options very clear and explained them well. The operator was friendly and helpful.
They made the insurance options very clear and explained them well. the operator was friendly and helpful.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
really friendly, helpful, answered my questions fully
Your sales rep was informative and polite..your system of paymebt leaves a lotto be desired..to say the least..!!! need i say more...your payment system only...
Service Rating
Emma Dudley -
RSPCA Pet Insurance
Service Review
So polite, called back when I was ready to choose.
They made the insurance options very clear and explained them well. the operator was friendly and helpful.
Service Rating
Melinda Ingram -
RSPCA Pet Insurance
Service Review
I can't remember the service representative I was speaking with, but she was incredibly friendly and took the time to answer all my questions in depth ensuring I understood my policy. The time it took from pressing submit on the enquiry form and receiving a call was almost instantaneous.
Sandra was excellent. she explained the options beautifully. excellent service thank you
Service Rating
Paul Haynes -
RSPCA Pet Insurance
Service Review
Clear precise with knowledge of information of insurance and not pushy to sell very polite on phone
Purchased the health insurance and was told i would receive the policy via email and nothing has arrived in my in box yet except this survey. not happy with...
Service Rating
Jane Josephs -
RSPCA Pet Insurance
Service Review
Veronica was great, excellent customer service
Very helpful with questions and details
Service Rating
Emma Britten-Jones -
RSPCA Pet Insurance
Service Review
Excellent customer service. My interaction with your staff on the phone was the deciding factor on me choosing your product
Highly informative, thorough and efficient!
Service Rating
Excellent pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
The man I spoke with on the phone was very helpful and made the process painless and pleasant. We have used RSPCA for all our dogs over the years and they have been fantastic to deal with.
Rspca were great & super helpful
Service Rating
Very happy
Jodie Maxim -
RSPCA Pet Insurance
Service Review
Very helpful and knowledgeable, I like the fact that part of my premium is helping the RSPCA look after the abandoned animals, I feel good that I am doing....my bit for not just my own pet but for those pets yet to find their forever homes, I would recommend this insurer for your pets because I’m covered for everything I want for my dog including his routine care visits, which can become costly with an unexpected visit to the vet on a pension.
Very friendly service i got all the information i needed.
Service Rating
Your rep awesome and what you provide your payment system...*****..
Mancel Robinson -
RSPCA Pet Insurance
Service Review
Your sales rep was informative and polite..your system of paymebt leaves a LOTto be desired..to say the least..!!! Need i say more...your payment system only suits RSPCA NOT the purchaser of your product .I backed off because I regard highly what rspca does for animals...Out of 10 being the best your payment system rates 2 for me the purchaser...
Quality of personal service by consultant. cost of insurance and options for level of cover.
Service Rating
Joanna Findlay -
RSPCA Pet Insurance
Service Review
Sandra was excellent. She explained the options beautifully. Excellent service Thank you
Excellent.
Service Rating
Helen Perko -
RSPCA Pet Insurance
Service Review
Purchased the health insurance and was told I would receive the policy via email and nothing has arrived in my in box yet except this survey. Not happy with that.
Very thorough. waiting for a copy of the details of my purchase.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
They made the insurance options very clear and explained them well. The operator was friendly and helpful.
Would definitely recommend rspca. customer service was excellent, and extremely helpful with setting up pet insurance
Service Rating
Excellent pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
The price for what you get is very reasonable and the process to make claims is easy.
The price for what you get is very reasonable and the process to make claims is easy.
Product Rating
Your rep awesome and what you provide your payment system...*****..
Trusted Customer -
RSPCA Pet Insurance
Product Review
Ive just done this.please read previous comment
Ive just done this.please read previous comment