RSPCA Pet Insurance Reviews
92 92 90% of our customers are pleased with our products and services out of 4,091 4,084 2,801 customer reviews.
Rated /5 from 409140842801 Reviews
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Quick and helpful
Joanne Haygarth -
RSPCA Pet Insurance
Product Review
Ticks all the boxes for us and our pet !
Service Review
Very quick to respond and very informative 😊
Very quick to respond and very informative 😊
Product Rating
Service Rating
Friendly and talkative customer service operator
Trusted Customer -
RSPCA Pet Insurance
Product Review
Affordable pet insurance that covers basically everything.
Service Review
The lady who spoke to us over the phone knew exactly what she was talking about and was able to answer all of our questions. She was very friendly and relatable.
The lady who spoke to us over the phone knew exactly what she was talking about and was able to answer all of our questions. she was very friendly and...
Product Rating
Service Rating
Kylie Worner -
RSPCA Pet Insurance
Product Review
i am happy with what we purchased
Service Review
i thought it was great the lady i spoke to answered all our questions, she was very pleasant on the phone
I thought it was great the lady i spoke to answered all our questions, she was very pleasant on the phone
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Ultimate cover is $30 less than the pet insurance I use to pay and offers better coverage.
Ultimate cover is $30 less than the pet insurance i use to pay and offers better coverage.
Service Rating
Great customer service skills
Keenan Dermody -
RSPCA Pet Insurance
Product Review
RSPCA Ultimate Pet Insurance has put my mind at ease in case of a medical emergency with my two young pups. As they are Dobermans, they have some known health issues and they will be used in my industry of work with me when they get older. I now have peace of mind knowing they are covered for accident or injury.
Service Review
The person I dealt with was great; had a really friendly attitude and was more than willing to explain any concerns and questions I had. The whole process was conducted politely and professionally.
The person i dealt with was great; had a really friendly attitude and was more than willing to explain any concerns and questions i had. the whole process was...
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Helpful and delivered what I needed
Service Review
Friendly, knowledgeable, professional
Friendly, knowledgeable, professional
Product Rating
Service Rating
Overated
Rosalinde Wear -
RSPCA Pet Insurance
Service Review
I feel it takes too long to receive a payback and/or any information regarding it
I feel it takes too long to receive a payback and/or any information regarding it
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
The gentleman caller rushed me, he got my dog's sex wrong (Molly, after all is a girls' name) and her birthdate wrong ( I did say 5th, and he put 1st). Upon checking the email that was sent I did try to ring RSPCA and was in line for a little while, then all of a sudden the line went dead. Also, the caller did not advise about the vet form. Does that need to be completed now? and then submitted to yourselves.
The gentleman caller rushed me, he got my dog's sex wrong (molly, after all is a girls' name) and her birthdate wrong ( i did say 5th, and he put 1st). upon...
Service Rating
Kerry Hoog -
RSPCA Pet Insurance
Service Review
The lady was very experienced.
The lady was very experienced.
Service Rating
Excellent experience . easy as
Trusted Customer -
RSPCA Pet Insurance
Product Review
Good comprehensive product
Service Review
The assistant was professional and lovely
The assistant was professional and lovely
Product Rating
Service Rating
Fast and efficient service
Trusted Customer -
RSPCA Pet Insurance
Service Review
Customer service rep was very thorough and I received the policy within 1hour.
Customer service rep was very thorough and i received the policy within 1hour.
Service Rating
Roy Willie -
RSPCA Pet Insurance
Service Review
They where courtegues, efficient and seemed to doo everything right.
They where courtegues, efficient and seemed to doo everything right.
Service Rating
Quick and helpful
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very quick to respond and very informative 😊
The gentleman caller rushed me, he got my dog's sex wrong (molly, after all is a girls' name) and her birthdate wrong ( i did say 5th, and he put 1st). upon...
Service Rating
Friendly and talkative customer service operator
Kerry Hoog -
RSPCA Pet Insurance
Service Review
The lady who spoke to us over the phone knew exactly what she was talking about and was able to answer all of our questions. She was very friendly and relatable.
The lady was very experienced.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
i thought it was great the lady i spoke to answered all our questions, she was very pleasant on the phone
The assistant was professional and lovely
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Ultimate cover is $30 less than the pet insurance I use to pay and offers better coverage.
Customer service rep was very thorough and i received the policy within 1hour.
Service Rating
Great customer service skills
Roy Willie -
RSPCA Pet Insurance
Service Review
The person I dealt with was great; had a really friendly attitude and was more than willing to explain any concerns and questions I had. The whole process was conducted politely and professionally.
They where courtegues, efficient and seemed to doo everything right.
Service Rating
Adam Newall -
RSPCA Pet Insurance
Service Review
Friendly, knowledgeable, professional
Very helpful.
Service Rating
Overated
Trusted Customer -
RSPCA Pet Insurance
Service Review
I feel it takes too long to receive a payback and/or any information regarding it
The lovely girl i spoke to was very helpful. not sure if the t&c's need to be read through to people over the phone as this is very time consuming & it would...
Service Rating
Khush Gill -
RSPCA Pet Insurance
Service Review
The gentleman caller rushed me, he got my dog's sex wrong (Molly, after all is a girls' name) and her birthdate wrong ( I did say 5th, and he put 1st). Upon checking the email that was sent I did try to ring RSPCA and was in line for a little while, then all of a sudden the line went dead. Also, the caller did not advise about the vet form. Does that need to be completed now? and then submitted to yourselves.
Friendly service
Service Rating
Erina Rakete -
RSPCA Pet Insurance
Service Review
The lady was very experienced.
Great customer service. she was friendly, and relatable. and very understanding.
Service Rating
Excellent experience . easy as
Diane Birol -
RSPCA Pet Insurance
Service Review
The assistant was professional and lovely
Prompt and efficient service.. explained well and followed up as promised. affordable premiums and easy to understand terms
Service Rating
Fast and efficient service
Susan Saunders -
RSPCA Pet Insurance
Service Review
Customer service rep was very thorough and I received the policy within 1hour.
The young woman that took my call was friendly with excellent product knowledge able to answer my questions and promptly sent through emailed information.
Service Rating
Natasha Gunn -
RSPCA Pet Insurance
Service Review
They where courtegues, efficient and seemed to doo everything right.
Very helpful and friendly service. explained everything and answered all of my questions. would definitely recommend.
Service Rating
Quick and helpful
Joanne Haygarth -
RSPCA Pet Insurance
Product Review
Ticks all the boxes for us and our pet !
Ticks all the boxes for us and our pet !
Product Rating
Friendly and talkative customer service operator
Trusted Customer -
RSPCA Pet Insurance
Product Review
Affordable pet insurance that covers basically everything.
Affordable pet insurance that covers basically everything.
Product Rating
Kylie Worner -
RSPCA Pet Insurance
Product Review
i am happy with what we purchased
i am happy with what we purchased
Product Rating
Great customer service skills
Keenan Dermody -
RSPCA Pet Insurance
Product Review
RSPCA Ultimate Pet Insurance has put my mind at ease in case of a medical emergency with my two young pups. As they are Dobermans, they have some known health issues and they will be used in my industry of work with me when they get older. I now have peace of mind knowing they are covered for accident or injury.
RSPCA Ultimate Pet Insurance has put my mind at ease in case of a medical emergency with my two young pups. As they are Dobermans, they have some known health issues and they will be used in my industry of work with me when they get older. I now have peace of mind knowing they are covered for accident or injury.
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Helpful and delivered what I needed
Helpful and delivered what I needed
Product Rating
Excellent experience . easy as
Trusted Customer -
RSPCA Pet Insurance
Product Review
Good comprehensive product
Good comprehensive product