RSPCA Pet Insurance Reviews
92 92 86% of our customers are pleased with our products and services out of 4,101 4,093 252 customer reviews.
Rated /5 from 41014093252 Reviews
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Keenan Dermody -
RSPCA Pet Insurance
Service Review
The person I dealt with was great; had a really friendly attitude and was more than willing to explain any concerns and questions I had. The whole process was conducted politely and professionally.
The person i dealt with was great; had a really friendly attitude and was more than willing to explain any concerns and questions i had. the whole process was...
Service Rating
Clare Tsubono -
RSPCA Pet Insurance
Service Review
Friendly, knowledgeable, professional
Friendly, knowledgeable, professional
Service Rating
Rosalinde Wear -
RSPCA Pet Insurance
Service Review
I feel it takes too long to receive a payback and/or any information regarding it
I feel it takes too long to receive a payback and/or any information regarding it
Service Rating
Josh Gale -
RSPCA Pet Insurance
Service Review
The lady who spoke to us over the phone knew exactly what she was talking about and was able to answer all of our questions. She was very friendly and relatable.
The lady who spoke to us over the phone knew exactly what she was talking about and was able to answer all of our questions. she was very friendly and...
Service Rating
Kylie Worner -
RSPCA Pet Insurance
Service Review
i thought it was great the lady i spoke to answered all our questions, she was very pleasant on the phone
I thought it was great the lady i spoke to answered all our questions, she was very pleasant on the phone
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
The gentleman caller rushed me, he got my dog's sex wrong (Molly, after all is a girls' name) and her birthdate wrong ( I did say 5th, and he put 1st). Upon checking the email that was sent I did try to ring RSPCA and was in line for a little while, then all of a sudden the line went dead. Also, the caller did not advise about the vet form. Does that need to be completed now? and then submitted to yourselves.
The gentleman caller rushed me, he got my dog's sex wrong (molly, after all is a girls' name) and her birthdate wrong ( i did say 5th, and he put 1st). upon...
Service Rating
Kerry Hoog -
RSPCA Pet Insurance
Service Review
The lady was very experienced.
The lady was very experienced.
Service Rating
Roy Willie -
RSPCA Pet Insurance
Service Review
They where courtegues, efficient and seemed to doo everything right.
They where courtegues, efficient and seemed to doo everything right.
Service Rating
Susan Jennings -
RSPCA Pet Insurance
Service Review
Customer service rep was very thorough and I received the policy within 1hour.
Customer service rep was very thorough and i received the policy within 1hour.
Service Rating
Julie Bovell -
RSPCA Pet Insurance
Service Review
The assistant was professional and lovely
The assistant was professional and lovely
Service Rating
Kerryn Fay -
RSPCA Pet Insurance
Service Review
The lovely girl I spoke to was very helpful.Not sure if the T&C's need to be read through to people over the phone as this is very time consuming & it would be easier to have it emailed through to caller.Basic information is really all that is needed as you do give a 30 cooling off period, so therefore people can read through everything when I gets sent out.Payment is not deducted straight away.
The lovely girl i spoke to was very helpful.not sure if the t&c's need to be read through to people over the phone as this is very time consuming & it would be...
Service Rating
Adam Newall -
RSPCA Pet Insurance
Service Review
Very helpful.
Very helpful.
Service Rating
Roy Willie -
RSPCA Pet Insurance
Service Review
The person I dealt with was great; had a really friendly attitude and was more than willing to explain any concerns and questions I had. The whole process was conducted politely and professionally.
They where courtegues, efficient and seemed to doo everything right.
Service Rating
Kerry Hoog -
RSPCA Pet Insurance
Service Review
Friendly, knowledgeable, professional
The lady was very experienced.
Service Rating
Adam Newall -
RSPCA Pet Insurance
Service Review
I feel it takes too long to receive a payback and/or any information regarding it
Very helpful.
Service Rating
Kerryn Fay -
RSPCA Pet Insurance
Service Review
The lady who spoke to us over the phone knew exactly what she was talking about and was able to answer all of our questions. She was very friendly and relatable.
The lovely girl i spoke to was very helpful.not sure if the t&c's need to be read through to people over the phone as this is very time consuming & it would be...
Service Rating
Diane Birol -
RSPCA Pet Insurance
Service Review
i thought it was great the lady i spoke to answered all our questions, she was very pleasant on the phone
Prompt and efficient service.. explained well and followed up as promised. affordable premiums and easy to understand terms
Service Rating
Susan Saunders -
RSPCA Pet Insurance
Service Review
The gentleman caller rushed me, he got my dog's sex wrong (Molly, after all is a girls' name) and her birthdate wrong ( I did say 5th, and he put 1st). Upon checking the email that was sent I did try to ring RSPCA and was in line for a little while, then all of a sudden the line went dead. Also, the caller did not advise about the vet form. Does that need to be completed now? and then submitted to yourselves.
The young woman that took my call was friendly with excellent product knowledge able to answer my questions and promptly sent through emailed information.
Service Rating
Natasha Gunn -
RSPCA Pet Insurance
Service Review
The lady was very experienced.
Very helpful and friendly service. explained everything and answered all of my questions. would definitely recommend.
Service Rating
Erina Rakete -
RSPCA Pet Insurance
Service Review
They where courtegues, efficient and seemed to doo everything right.
Great customer service. she was friendly, and relatable. and very understanding.
Service Rating
Khush Gill -
RSPCA Pet Insurance
Service Review
Customer service rep was very thorough and I received the policy within 1hour.
Friendly service
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
The assistant was professional and lovely
Sarah delivered fantastic service. the process was very easy and quick too, sarah remained cheerful for the whole call. sarah explained the product in great...
Service Rating
Christopher Cruickshanks -
RSPCA Pet Insurance
Service Review
The lovely girl I spoke to was very helpful.Not sure if the T&C's need to be read through to people over the phone as this is very time consuming & it would be easier to have it emailed through to caller.Basic information is really all that is needed as you do give a 30 cooling off period, so therefore people can read through everything when I gets sent out.Payment is not deducted straight away.
The phone calller who rang me was great,but i�ve lost my receipt number. can u please send it again.thank u
Service Rating
Gayle Shepherd -
RSPCA Pet Insurance
Service Review
Very helpful.
Lilly was so helpful & clearly explained the insurance with a friendly and helpful manner.