Read what our customers are saying
Very helpful
Adam Newall -
RSPCA Pet Insurance
Product Review
Very helpful. Thank you very much
Service Review
Very helpful.
Very helpful.
Product Rating
Service Rating
Very helpful!
Trusted Customer -
RSPCA Pet Insurance
Service Review
The lovely girl I spoke to was very helpful. Not sure if the T&C's need to be read through to people over the phone as this is very time consuming & it would be easier to have it emailed through to caller. Basic information is really all that is needed as you do give a 30 cooling off period, so therefore people can read through everything when I gets sent out. Payment is not deducted straight away.
The lovely girl i spoke to was very helpful. not sure if the t&c's need to be read through to people over the phone as this is very time consuming & it would...
Service Rating
Khush Gill -
RSPCA Pet Insurance
Service Review
Friendly service
Friendly service
Service Rating
Great customer service
Erina Rakete -
RSPCA Pet Insurance
Product Review
Great offers available for pet insurance.
Service Review
Great customer service. She was friendly, and relatable. And very understanding.
Great customer service. she was friendly, and relatable. and very understanding.
Product Rating
Service Rating
Great and efficient, easy to understand better coverage and affordable prem
Diane Birol -
RSPCA Pet Insurance
Product Review
Great rate.. good conerage
Service Review
Prompt and efficient service.. explained well and followed up as promised. Affordable premiums and easy to understand terms
Prompt and efficient service.. explained well and followed up as promised. affordable premiums and easy to understand terms
Product Rating
Service Rating
Prompt friendly service
Susan Saunders -
RSPCA Pet Insurance
Product Review
So far so good, the phone operator was friendly and explained it all well
Service Review
The young woman that took my call was friendly with excellent product knowledge Able to answer my questions and promptly sent through emailed information.
The young woman that took my call was friendly with excellent product knowledge able to answer my questions and promptly sent through emailed information.
Product Rating
Service Rating
Still waiting for my receipt reference number
Christopher Cruickshanks -
RSPCA Pet Insurance
Product Review
Because the phone rep from your company was great in defining and great service
Service Review
The phone calller who rang me was great,but I’ve lost my receipt number. Can u please send it again.thank u
The phone calller who rang me was great,but i’ve lost my receipt number. can u please send it again.thank u
Product Rating
Service Rating
Natasha Gunn -
RSPCA Pet Insurance
Service Review
Very helpful and friendly service. Explained everything and answered all of my questions. Would definitely recommend.
Very helpful and friendly service. explained everything and answered all of my questions. would definitely recommend.
Service Rating
Cheerful staff
Mitchell Jackson -
RSPCA Pet Insurance
Product Review
I was able to get cover for what I needed
Service Review
Sarah delivered fantastic service. The process was very easy and quick too, Sarah remained cheerful for the whole call. Sarah explained the product in great detail and made sure we had cover for what we wanted. I have full faith in RSPCA pet insurance and highly recommend this product to anyone with a pet.
Sarah delivered fantastic service. the process was very easy and quick too, sarah remained cheerful for the whole call. sarah explained the product in great...
Product Rating
Service Rating
Gayle Shepherd -
RSPCA Pet Insurance
Product Review
Lilly was so helpful, clearly explained the differences and was efficient and friendly.
Service Review
Lilly was so helpful & clearly explained the insurance with a friendly and helpful manner.
Lilly was so helpful & clearly explained the insurance with a friendly and helpful manner.
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Value for money good service
Service Review
Fast and easy to deal with.
Fast and easy to deal with.
Product Rating
Service Rating
Efficient and positive
Susan Clifford -
RSPCA Pet Insurance
Service Review
I was impressed by the friendly attitude and nature of the phone representative VJ.
I was impressed by the friendly attitude and nature of the phone representative vj.
Service Rating
Very helpful
Mitchell Jackson -
RSPCA Pet Insurance
Service Review
Very helpful.
Sarah delivered fantastic service. the process was very easy and quick too, sarah remained cheerful for the whole call. sarah explained the product in great...
Service Rating
Very helpful!
Gayle Shepherd -
RSPCA Pet Insurance
Service Review
The lovely girl I spoke to was very helpful. Not sure if the T&C's need to be read through to people over the phone as this is very time consuming & it would be easier to have it emailed through to caller. Basic information is really all that is needed as you do give a 30 cooling off period, so therefore people can read through everything when I gets sent out. Payment is not deducted straight away.
Lilly was so helpful & clearly explained the insurance with a friendly and helpful manner.
Service Rating
Christopher Cruickshanks -
RSPCA Pet Insurance
Service Review
Friendly service
The phone calller who rang me was great,but i’ve lost my receipt number. can u please send it again.thank u
Service Rating
Great customer service
Trusted Customer -
RSPCA Pet Insurance
Service Review
Great customer service. She was friendly, and relatable. And very understanding.
Fast and easy to deal with.
Service Rating
Great and efficient, easy to understand better coverage and affordable prem
Susan Clifford -
RSPCA Pet Insurance
Service Review
Prompt and efficient service.. explained well and followed up as promised. Affordable premiums and easy to understand terms
I was impressed by the friendly attitude and nature of the phone representative vj.
Service Rating
Prompt friendly service
Janice Wolfe -
RSPCA Pet Insurance
Service Review
The young woman that took my call was friendly with excellent product knowledge Able to answer my questions and promptly sent through emailed information.
The team at rspca are very helpful and polite. in december 2017 i registered a dog then found out she had been stolen. i cancelled that policy and then when i...
Service Rating
Still waiting for my receipt reference number
Jenny Griffin -
RSPCA Pet Insurance
Service Review
The phone calller who rang me was great,but I’ve lost my receipt number. Can u please send it again.thank u
The service i received was awesome. the person on the phone was very informative and knowledgeable.
Service Rating
ANGELA PASCALE -
RSPCA Pet Insurance
Service Review
Very helpful and friendly service. Explained everything and answered all of my questions. Would definitely recommend.
Lots of mistakes on our policy
Service Rating
Cheerful staff
Trusted Customer -
RSPCA Pet Insurance
Service Review
Sarah delivered fantastic service. The process was very easy and quick too, Sarah remained cheerful for the whole call. Sarah explained the product in great detail and made sure we had cover for what we wanted. I have full faith in RSPCA pet insurance and highly recommend this product to anyone with a pet.
Great customer service
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Lilly was so helpful & clearly explained the insurance with a friendly and helpful manner.
The agent was really helpful and we were able to get the cat covered promptly.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Fast and easy to deal with.
Very informative! nice staff!
Service Rating
Efficient and positive
Gary -
RSPCA Pet Insurance
Service Review
I was impressed by the friendly attitude and nature of the phone representative VJ.
The customer service rep was very friendly and explained the policy to us over the phone in great detail and answered all our questions so made it an easy...
Service Rating
Very helpful
Adam Newall -
RSPCA Pet Insurance
Product Review
Very helpful. Thank you very much
Very helpful. Thank you very much
Product Rating
Great customer service
Erina Rakete -
RSPCA Pet Insurance
Product Review
Great offers available for pet insurance.
Great offers available for pet insurance.
Product Rating
Great and efficient, easy to understand better coverage and affordable prem
Diane Birol -
RSPCA Pet Insurance
Product Review
Great rate.. good conerage
Great rate.. good conerage
Product Rating
Prompt friendly service
Susan Saunders -
RSPCA Pet Insurance
Product Review
So far so good, the phone operator was friendly and explained it all well
So far so good, the phone operator was friendly and explained it all well
Product Rating
Still waiting for my receipt reference number
Christopher Cruickshanks -
RSPCA Pet Insurance
Product Review
Because the phone rep from your company was great in defining and great service
Because the phone rep from your company was great in defining and great service
Product Rating
Cheerful staff
Mitchell Jackson -
RSPCA Pet Insurance
Product Review
I was able to get cover for what I needed
I was able to get cover for what I needed
Product Rating
Gayle Shepherd -
RSPCA Pet Insurance
Product Review
Lilly was so helpful, clearly explained the differences and was efficient and friendly.
Lilly was so helpful, clearly explained the differences and was efficient and friendly.
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Value for money good service
Value for money good service