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Read what our customers are saying

Very helpful

Adam Newall - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Very helpful. Thank you very much

Service Review

Very helpful.


Very helpful.

Product Rating

Service Rating

Very helpful!

Trusted Customer - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

The lovely girl I spoke to was very helpful. Not sure if the T&C's need to be read through to people over the phone as this is very time consuming & it would be easier to have it emailed through to caller. Basic information is really all that is needed as you do give a 30 cooling off period, so therefore people can read through everything when I gets sent out. Payment is not deducted straight away.


The lovely girl i spoke to was very helpful. not sure if the t&c's need to be read through to people over the phone as this is very time consuming & it would...

Service Rating

Khush Gill - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Friendly service


Friendly service

Service Rating

Great customer service

Erina Rakete - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Great offers available for pet insurance.

Service Review

Great customer service. She was friendly, and relatable. And very understanding.


Great customer service. she was friendly, and relatable. and very understanding.

Product Rating

Service Rating

Great and efficient, easy to understand better coverage and affordable prem

Diane Birol - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Great rate.. good conerage

Service Review

Prompt and efficient service.. explained well and followed up as promised. Affordable premiums and easy to understand terms


Prompt and efficient service.. explained well and followed up as promised. affordable premiums and easy to understand terms

Product Rating

Service Rating

Prompt friendly service

Susan Saunders - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

So far so good, the phone operator was friendly and explained it all well

Service Review

The young woman that took my call was friendly with excellent product knowledge Able to answer my questions and promptly sent through emailed information.


The young woman that took my call was friendly with excellent product knowledge able to answer my questions and promptly sent through emailed information.

Product Rating

Service Rating

Still waiting for my receipt reference number

Christopher Cruickshanks - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Because the phone rep from your company was great in defining and great service

Service Review

The phone calller who rang me was great,but I’ve lost my receipt number. Can u please send it again.thank u


The phone calller who rang me was great,but i’ve lost my receipt number. can u please send it again.thank u

Product Rating

Service Rating

Natasha Gunn - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very helpful and friendly service. Explained everything and answered all of my questions. Would definitely recommend.


Very helpful and friendly service. explained everything and answered all of my questions. would definitely recommend.

Service Rating

Cheerful staff

Mitchell Jackson - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

I was able to get cover for what I needed

Service Review

Sarah delivered fantastic service. The process was very easy and quick too, Sarah remained cheerful for the whole call. Sarah explained the product in great detail and made sure we had cover for what we wanted. I have full faith in RSPCA pet insurance and highly recommend this product to anyone with a pet.


Sarah delivered fantastic service. the process was very easy and quick too, sarah remained cheerful for the whole call. sarah explained the product in great...

Product Rating

Service Rating

Gayle Shepherd - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Lilly was so helpful, clearly explained the differences and was efficient and friendly.

Service Review

Lilly was so helpful & clearly explained the insurance with a friendly and helpful manner.


Lilly was so helpful & clearly explained the insurance with a friendly and helpful manner.

Product Rating

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Value for money good service

Service Review

Fast and easy to deal with.


Fast and easy to deal with.

Product Rating

Service Rating

Efficient and positive

Susan Clifford - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

I was impressed by the friendly attitude and nature of the phone representative VJ.


I was impressed by the friendly attitude and nature of the phone representative vj.

Service Rating

Very helpful

Mitchell Jackson - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very helpful.


Sarah delivered fantastic service. the process was very easy and quick too, sarah remained cheerful for the whole call. sarah explained the product in great...

Service Rating

Very helpful!

Gayle Shepherd - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

The lovely girl I spoke to was very helpful. Not sure if the T&C's need to be read through to people over the phone as this is very time consuming & it would be easier to have it emailed through to caller. Basic information is really all that is needed as you do give a 30 cooling off period, so therefore people can read through everything when I gets sent out. Payment is not deducted straight away.


Lilly was so helpful & clearly explained the insurance with a friendly and helpful manner.

Service Rating

Christopher Cruickshanks - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Friendly service


The phone calller who rang me was great,but i’ve lost my receipt number. can u please send it again.thank u

Service Rating

Great customer service

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Great customer service. She was friendly, and relatable. And very understanding.


Fast and easy to deal with.

Service Rating

Great and efficient, easy to understand better coverage and affordable prem

Susan Clifford - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Prompt and efficient service.. explained well and followed up as promised. Affordable premiums and easy to understand terms


I was impressed by the friendly attitude and nature of the phone representative vj.

Service Rating

Prompt friendly service

Janice Wolfe - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The young woman that took my call was friendly with excellent product knowledge Able to answer my questions and promptly sent through emailed information.


The team at rspca are very helpful and polite. in december 2017 i registered a dog then found out she had been stolen. i cancelled that policy and then when i...

Service Rating

Still waiting for my receipt reference number

Jenny Griffin - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The phone calller who rang me was great,but I’ve lost my receipt number. Can u please send it again.thank u


The service i received was awesome. the person on the phone was very informative and knowledgeable.

Service Rating

ANGELA PASCALE - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very helpful and friendly service. Explained everything and answered all of my questions. Would definitely recommend.


Lots of mistakes on our policy

Service Rating

Cheerful staff

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Sarah delivered fantastic service. The process was very easy and quick too, Sarah remained cheerful for the whole call. Sarah explained the product in great detail and made sure we had cover for what we wanted. I have full faith in RSPCA pet insurance and highly recommend this product to anyone with a pet.


Great customer service

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Lilly was so helpful & clearly explained the insurance with a friendly and helpful manner.


The agent was really helpful and we were able to get the cat covered promptly.

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Fast and easy to deal with.


Very informative! nice staff!

Service Rating

Efficient and positive

Gary - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

I was impressed by the friendly attitude and nature of the phone representative VJ.


The customer service rep was very friendly and explained the policy to us over the phone in great detail and answered all our questions so made it an easy...

Service Rating

Very helpful

Adam Newall - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Very helpful. Thank you very much


Very helpful. Thank you very much

Product Rating

Great customer service

Erina Rakete - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Great offers available for pet insurance.


Great offers available for pet insurance.

Product Rating

Great and efficient, easy to understand better coverage and affordable prem

Diane Birol - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Great rate.. good conerage


Great rate.. good conerage

Product Rating

Prompt friendly service

Susan Saunders - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

So far so good, the phone operator was friendly and explained it all well


So far so good, the phone operator was friendly and explained it all well

Product Rating

Still waiting for my receipt reference number

Christopher Cruickshanks - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Because the phone rep from your company was great in defining and great service


Because the phone rep from your company was great in defining and great service

Product Rating

Cheerful staff

Mitchell Jackson - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

I was able to get cover for what I needed


I was able to get cover for what I needed

Product Rating

Gayle Shepherd - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Lilly was so helpful, clearly explained the differences and was efficient and friendly.


Lilly was so helpful, clearly explained the differences and was efficient and friendly.

Product Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Value for money good service


Value for money good service

Product Rating