Read what our customers are saying
Belinda Byrne -
RSPCA Pet Insurance
Service Review
I thought that they were good; however I was put onto the sales service team and the information that I had given to the previous team regarding stopping service for a pet and changing details for another had gotten mixed up. It was fortunate that I was registering a new pet that this mistake was picked up.
I thought that they were good; however i was put onto the sales service team and the information that i had given to the previous team regarding stopping...
Service Rating
Jennifer Paterson -
RSPCA Pet Insurance
Service Review
well explained to me all the services.
Well explained to me all the services.
Service Rating
Carol Borg -
RSPCA Pet Insurance
Service Review
Was very friendly and helpful. Explained everything really well and wasn't pushy. Answered all my questions. Didn't rush and took her time going through it with me. Confirmed everything with me. Received the email as mentioned on the call. Very happy with the service. Made me feel comfortable and reassured me that I was getting the best cover for my dog,
Was very friendly and helpful. explained everything really well and wasn't pushy. answered all my questions. didn't rush and took her time going through it...
Service Rating
Linda Randall -
RSPCA Pet Insurance
Service Review
I thought Angelina was very helpful and informative in answering the questions I had regarding insurance for my pet.
I thought angelina was very helpful and informative in answering the questions i had regarding insurance for my pet.
Service Rating
Stephanie Symons -
RSPCA Pet Insurance
Service Review
Polite helpful and not pushy my service person was lovely
Polite helpful and not pushy my service person was lovely
Service Rating
Sue Bellacera -
RSPCA Pet Insurance
Service Review
Although I received a call back without requesting it I appreciated the chance to discuss all the benefits to make my decision. She was friendly and happy to explain all my queries
Although i received a call back without requesting it i appreciated the chance to discuss all the benefits to make my decision. she was friendly and happy to...
Service Rating
Naomi Young -
RSPCA Pet Insurance
Service Review
Great service, great explanation of policy.
Great service, great explanation of policy.
Service Rating
Mark Aylott -
RSPCA Pet Insurance
Service Review
I was impressed with the profesional and friendly manner in which they connducted their buisness. The lady I delt with was very down to earth.
I was impressed with the profesional and friendly manner in which they connducted their buisness. the lady i delt with was very down to earth.
Service Rating
Anthony Salvemini -
RSPCA Pet Insurance
Service Review
Customer Service Representatives knew the products and able to advise straight up.
Customer service representatives knew the products and able to advise straight up.
Service Rating
Vicki Albert -
RSPCA Pet Insurance
Service Review
your sales operator was delightful
Your sales operator was delightful
Service Rating
James Buder -
RSPCA Pet Insurance
Service Review
Patient, willing to answer all questions
Patient, willing to answer all questions
Service Rating
Kerrie Callcott -
RSPCA Pet Insurance
Service Review
The staff where great and answered all my questions
The staff where great and answered all my questions
Service Rating
Anthony Salvemini -
RSPCA Pet Insurance
Service Review
I thought that they were good; however I was put onto the sales service team and the information that I had given to the previous team regarding stopping service for a pet and changing details for another had gotten mixed up. It was fortunate that I was registering a new pet that this mistake was picked up.
Customer service representatives knew the products and able to advise straight up.
Service Rating
Vicki Albert -
RSPCA Pet Insurance
Service Review
well explained to me all the services.
Your sales operator was delightful
Service Rating
Kerrie Callcott -
RSPCA Pet Insurance
Service Review
Was very friendly and helpful. Explained everything really well and wasn't pushy. Answered all my questions. Didn't rush and took her time going through it with me. Confirmed everything with me. Received the email as mentioned on the call. Very happy with the service. Made me feel comfortable and reassured me that I was getting the best cover for my dog,
The staff where great and answered all my questions
Service Rating
James Buder -
RSPCA Pet Insurance
Service Review
I thought Angelina was very helpful and informative in answering the questions I had regarding insurance for my pet.
Patient, willing to answer all questions
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Polite helpful and not pushy my service person was lovely
Very friendly service. the insurance covers more than i expected at a very affordable price. will definitely recommend rspca pet insurance.
Service Rating
James Hartley -
RSPCA Pet Insurance
Service Review
Although I received a call back without requesting it I appreciated the chance to discuss all the benefits to make my decision. She was friendly and happy to explain all my queries
The service was ok but my need was slightly out of the ordinary but i am sure not unique and there was not much flexibility
Service Rating
Leonard Bond -
RSPCA Pet Insurance
Service Review
Great service, great explanation of policy.
Handled phone enquiry extremely well which led to purchase.
Service Rating
Brian Mcshane -
RSPCA Pet Insurance
Service Review
I was impressed with the profesional and friendly manner in which they connducted their buisness. The lady I delt with was very down to earth.
Very helpful, lots of information on policy thanks
Service Rating
Zoran Lekic -
RSPCA Pet Insurance
Service Review
Customer Service Representatives knew the products and able to advise straight up.
Polite friendly fast efficient mike? think his name wonderful
Service Rating
Kristina Riley -
RSPCA Pet Insurance
Service Review
your sales operator was delightful
The lady i spoke too was lovely and caring. she was informative.
Service Rating
Lisa Thompson -
RSPCA Pet Insurance
Service Review
Patient, willing to answer all questions
It was good
Service Rating
Michelle Fuller -
RSPCA Pet Insurance
Service Review
The staff where great and answered all my questions
The staff were respectful, honest and careing. they listened to my needs and wants.