Read what our customers are saying
Stephanie Cook -
RSPCA Pet Insurance
Service Review
Service Rating
Dean Fagan -
RSPCA Pet Insurance
Service Review
Service Rating
Sounds good on paper and by verbal explanation given over the phone when applying. i…
Trusted Customer -
RSPCA Pet Insurance
Service Review
Sounds good on paper and by verbal explanation given over the phone when applying. I like the fact that some of the funds go to assisting RSPCA provide the services and care to the animals it shelters. As it is a new policy haven't had a chance to put it to the test with regard to making a claim.
Sounds good on paper and by verbal explanation given over the phone when applying. i like the fact that some of the funds go to assisting rspca provide the...
Service Rating
Gail Matheson -
RSPCA Pet Insurance
Service Review
Service Rating
Amanda Stewart -
RSPCA Pet Insurance
Service Review
Service Rating
Customer service officer - ash on 10.1.17 was very accommodating with creating two policies. explained…
Trusted Customer -
RSPCA Pet Insurance
Service Review
Customer service officer - Ash on 10.1.17 was very accommodating with creating two policies. Explained if I adopted the 2nd RSPCA kitten 'Merlin' to just simply ring up and the policies could be started earlier than 11.59pm on the 18.1.17. This was not the case as on 16.1.17 I was told the only way to start this policy was to cancel it & the account debit also. What was meant to be a happy time was destroyed by your Customer service staff & these kittens were not covered for a few days because of your procedures. On this day I had asked why the need to cancel the policy as it hadn't started yet and I also could not log onto your portal because the policy hadn't started. The response I got was the policy needs to be cancelled, I also rate this question as poor.
Customer service officer - ash on 10.1.17 was very accommodating with creating two policies. explained if i adopted the 2nd rspca kitten 'merlin' to just...
Service Rating
Haven't needed to claim yet so how am i to know if there good to…
Trusted Customer -
RSPCA Pet Insurance
Product Review
there is cheaper ones on the market , for $5 less a month i could get everything the same as RSPCA and that includes the extra 2.+a month for vet visits. But haven't had to deal with RSPCA for anything .
Service Review
Haven't needed to claim yet so how am i to know if there good to deal with. I did take out the with RSPCA cover because they are known to just about everybody.
Haven't needed to claim yet so how am i to know if there good to deal with. i did take out the with rspca cover because they are known to just about everybody.
Product Rating
Service Rating
Gabrielle Kirby -
RSPCA Pet Insurance
Service Review
Service Rating
Erin Truscott -
RSPCA Pet Insurance
Service Review
Service Rating
Simone Fairbrother -
RSPCA Pet Insurance
Service Review
Service Rating
Joan Mcgovern -
RSPCA Pet Insurance
Service Review
Service Rating
Sue Gonis -
RSPCA Pet Insurance
Service Review
Service Rating
Simone Fairbrother -
RSPCA Pet Insurance
Service Review
Service Rating
Gabrielle Kirby -
RSPCA Pet Insurance
Service Review
Service Rating
Sounds good on paper and by verbal explanation given over the phone when applying. i…
Joan Mcgovern -
RSPCA Pet Insurance
Service Review
Sounds good on paper and by verbal explanation given over the phone when applying. I like the fact that some of the funds go to assisting RSPCA provide the services and care to the animals it shelters. As it is a new policy haven't had a chance to put it to the test with regard to making a claim.
Service Rating
Sue Gonis -
RSPCA Pet Insurance
Service Review
Service Rating
Pauline Prior -
RSPCA Pet Insurance
Service Review
Service Rating
Customer service officer - ash on 10.1.17 was very accommodating with creating two policies. explained…
Kerry Ingram -
RSPCA Pet Insurance
Service Review
Customer service officer - Ash on 10.1.17 was very accommodating with creating two policies. Explained if I adopted the 2nd RSPCA kitten 'Merlin' to just simply ring up and the policies could be started earlier than 11.59pm on the 18.1.17. This was not the case as on 16.1.17 I was told the only way to start this policy was to cancel it & the account debit also. What was meant to be a happy time was destroyed by your Customer service staff & these kittens were not covered for a few days because of your procedures. On this day I had asked why the need to cancel the policy as it hadn't started yet and I also could not log onto your portal because the policy hadn't started. The response I got was the policy needs to be cancelled, I also rate this question as poor.
Service Rating
Haven't needed to claim yet so how am i to know if there good to…
Fiona Sutherland -
RSPCA Pet Insurance
Service Review
Haven't needed to claim yet so how am i to know if there good to deal with. I did take out the with RSPCA cover because they are known to just about everybody.
Service Rating
Rene De Koning -
RSPCA Pet Insurance
Service Review
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Rspca pet insurance were quick to ring me to get me to sign up but trying to cancel a policy is absolutely ridiculous not happy at all.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
No one is perfect but you came close and great and clear information given questions answered politely spoken to politely well done rspca.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
I was contacted far too many times after requesting an online quote. i asked for the calls to stop, but they kept coming. finally, the caller suggested the...
Service Rating
Nicole White -
RSPCA Pet Insurance
Service Review
Service Rating
Haven't needed to claim yet so how am i to know if there good to…
Trusted Customer -
RSPCA Pet Insurance
Product Review
there is cheaper ones on the market , for $5 less a month i could get everything the same as RSPCA and that includes the extra 2.+a month for vet visits. But haven't had to deal with RSPCA for anything .
there is cheaper ones on the market , for $5 less a month i could get everything the same as RSPCA and that includes the extra 2.+a month for vet visits. But haven't had to deal with RSPCA for anything .