Read what our customers are saying
Graham is a fabulous customer service officer
KERRIN HOFSTRAND -
RSPCA Pet Insurance
Product Review
Service Review
Graham went above and beyond with his customer service in regards to my multitude of questions and hesitation… I ended up going With RSPCA purely because of his AMAZING service…. The world of pet insurance is a minefield and graham made it so much clearer…. I switched from another because of his service
Graham went above and beyond with his customer service in regards to my multitude of questions and hesitation… i ended up going with rspca purely because of...
Product Rating
Service Rating
Great service
Emma Klein -
RSPCA Pet Insurance
Product Review
Service Review
Lovely service, lady I spoke with was really helpful
Lovely service, lady i spoke with was really helpful
Product Rating
Service Rating
Priyanka was amazing & helpful.she was extremely patient & informative.ta
Madhur Datta -
RSPCA Pet Insurance
Service Review
Great clarity in options. Easy sign up process and informative brochure. Excellent customer service and wonderful execution.
Great clarity in options. easy sign up process and informative brochure. excellent customer service and wonderful execution.
Service Rating
Prompt response, friendly, helpful was able to answer all my questions.
Lisa Colley -
RSPCA Pet Insurance
Product Review
It’s flexible if I want to change cover. Covers my pet for what I am needed. I like that the payments go to the RSPCA
Service Review
They responded to my enquiry I made online promptly and sent me all the info I needed. They followed up a few days later. I still had not made a decision they then sent more info. And made a time to call back again. They called exactly when they said. Helped me with all my questions, she was so friendly, kind and helpful. This helped me with my choice.
They responded to my enquiry i made online promptly and sent me all the info i needed. they followed up a few days later. i still had not made a decision they...
Product Rating
Service Rating
Wayne Fawkner -
RSPCA Pet Insurance
Product Review
Value for money and great cover
Service Review
Did everything online, so No service was provided
Did everything online, so no service was provided
Product Rating
Service Rating
First time insurer.good to have a piece of mind..
Judit Jones -
RSPCA Pet Insurance
Product Review
Service Review
I had a lengthy and through phone conversation with one of the representatives. Reassuring and easy to understand.
I had a lengthy and through phone conversation with one of the representatives. reassuring and easy to understand.
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
Very easy site navigation. And was able to compare between different levels. Good price for what is covered
Very easy site navigation. and was able to compare between different levels. good price for what is covered
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
great service.
Great service.
Product Rating
Service Rating
Madison was great assistant, very polite and professional.
Trusted Customer -
RSPCA Pet Insurance
Service Review
Professional
Professional
Service Rating
Tanya Plummer -
RSPCA Pet Insurance
Product Review
Service Review
The lady I spoke to was lovely and happy:-)
The lady i spoke to was lovely and happy:-)
Product Rating
Service Rating
Good customer service
Trusted Customer -
RSPCA Pet Insurance
Product Review
I think the price is a bit expensive
Service Review
good and responsive customer service
Good and responsive customer service
Product Rating
Service Rating
Glenda Hutchison -
RSPCA Pet Insurance
Service Review
The person was lovely in the phone and was able to answer any questions I had
The person was lovely in the phone and was able to answer any questions i had
Service Rating
Graham is a fabulous customer service officer
Trusted Customer -
RSPCA Pet Insurance
Service Review
Graham went above and beyond with his customer service in regards to my multitude of questions and hesitation… I ended up going With RSPCA purely because of his AMAZING service…. The world of pet insurance is a minefield and graham made it so much clearer…. I switched from another because of his service
Great service.
Service Rating
Great service
Trusted Customer -
RSPCA Pet Insurance
Service Review
Lovely service, lady I spoke with was really helpful
Professional
Service Rating
Priyanka was amazing & helpful.she was extremely patient & informative.ta
Tanya Plummer -
RSPCA Pet Insurance
Service Review
Great clarity in options. Easy sign up process and informative brochure. Excellent customer service and wonderful execution.
The lady i spoke to was lovely and happy:-)
Service Rating
Prompt response, friendly, helpful was able to answer all my questions.
Glenda Hutchison -
RSPCA Pet Insurance
Service Review
They responded to my enquiry I made online promptly and sent me all the info I needed. They followed up a few days later. I still had not made a decision they then sent more info. And made a time to call back again. They called exactly when they said. Helped me with all my questions, she was so friendly, kind and helpful. This helped me with my choice.
The person was lovely in the phone and was able to answer any questions i had
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Did everything online, so No service was provided
Good and responsive customer service
Service Rating
First time insurer.good to have a piece of mind..
Berit Clifford -
RSPCA Pet Insurance
Service Review
I had a lengthy and through phone conversation with one of the representatives. Reassuring and easy to understand.
Great communicator
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very easy site navigation. And was able to compare between different levels. Good price for what is covered
Graham called to discuss my online quote, provided me with factual and informative information and helped guide me in my decision making process. his service...
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
great service.
I already have an existing policy for another dog i own and am more than happy with that and now that i have a new dog i want her covered as well.
Service Rating
Madison was great assistant, very polite and professional.
Kylie Upton -
RSPCA Pet Insurance
Service Review
Professional
Very friendly and professional. was more than happy to answer any questions i had.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
The lady I spoke to was lovely and happy:-)
Was easy online
Service Rating
Good customer service
Norman Mcmillan -
RSPCA Pet Insurance
Service Review
good and responsive customer service
Well described and presented. i would recommend rspca insurance to my friends
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
The person was lovely in the phone and was able to answer any questions I had
Good cover selection and cover amounts. the agent who contacted me over the phone was very nice and helpful.
Service Rating
Graham is a fabulous customer service officer
KERRIN HOFSTRAND -
RSPCA Pet Insurance
Product Review
Product Rating
Great service
Emma Klein -
RSPCA Pet Insurance
Product Review
Product Rating
Prompt response, friendly, helpful was able to answer all my questions.
Lisa Colley -
RSPCA Pet Insurance
Product Review
It’s flexible if I want to change cover. Covers my pet for what I am needed. I like that the payments go to the RSPCA
It’s flexible if I want to change cover. Covers my pet for what I am needed. I like that the payments go to the RSPCA
Product Rating
Wayne Fawkner -
RSPCA Pet Insurance
Product Review
Value for money and great cover
Value for money and great cover
Product Rating
First time insurer.good to have a piece of mind..
Judit Jones -
RSPCA Pet Insurance
Product Review
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
Tanya Plummer -
RSPCA Pet Insurance
Product Review
Product Rating
Good customer service
Trusted Customer -
RSPCA Pet Insurance
Product Review
I think the price is a bit expensive
I think the price is a bit expensive