RSPCA Pet Insurance Reviews
92 92 86% of our customers are pleased with our products and services out of 4,101 4,093 252 customer reviews.
Rated /5 from 41014093252 Reviews
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Columbia Goldman -
RSPCA Pet Insurance
Service Review
very good, the girl who served me was very lovely and friendly and made the experience easy
Very good, the girl who served me was very lovely and friendly and made the experience easy
Service Rating
Mark Wilson -
RSPCA Pet Insurance
Service Review
The young lady that I spoke with was very professional, kind, informative and everything was easy to understand.
The young lady that i spoke with was very professional, kind, informative and everything was easy to understand.
Service Rating
Jenni Dixon -
RSPCA Pet Insurance
Service Review
Spoke with Tash and she was very responsive. She explained clearly what was involved and will send hard copy of details of policy. She also acted quickly because I was in a hurry (other phone matters)
Spoke with tash and she was very responsive. she explained clearly what was involved and will send hard copy of details of policy. she also acted quickly...
Service Rating
Lyn Furmage -
RSPCA Pet Insurance
Service Review
Easy to purchase insurance.
Easy to purchase insurance.
Service Rating
Alison Heyworth -
RSPCA Pet Insurance
Service Review
Great customer service and very informative service from Hayley
Great customer service and very informative service from hayley
Service Rating
Anna-Cecillia William -
RSPCA Pet Insurance
Service Review
Very helpful and polite staff. I had a very easy time communicating with them. Very patient with eexplaining things to me as well.
Very helpful and polite staff. i had a very easy time communicating with them. very patient with eexplaining things to me as well.
Service Rating
Gayle Stanaway -
RSPCA Pet Insurance
Service Review
Very helpful friendly staff member who enjoys his job and confirmed my love of my cat!
Very helpful friendly staff member who enjoys his job and confirmed my love of my cat!
Service Rating
Sue Lewis -
RSPCA Pet Insurance
Service Review
Signing up was a breeze and the lady was lovely. When I decided to cancel the policy it was dragged out by many departments and then a man tried to get me to reduce the cover not cancel. I feel that I made it clear and it was almost harassment. As a Vet Nurse, I am reluctant to promote this insurance company if my clients will be made to feel like I was. Sue
Signing up was a breeze and the lady was lovely. when i decided to cancel the policy it was dragged out by many departments and then a man tried to get me to...
Service Rating
Jack Morris -
RSPCA Pet Insurance
Service Review
well informed, clearly explained the information regarding the contract
Well informed, clearly explained the information regarding the contract
Service Rating
Julie Cruttenden -
RSPCA Pet Insurance
Service Review
My initial contact to set up the policy was good. After I received the confirmation details of the policy, I found there was an error with my dogs birthdate. When I called back to amend it, I was asked to send through proof of my dogs birthdate. When I advised I did not make the mistake and was trying fix the error, again I was asked to send through something in writing. Upon insistence and after being put on hold, the amendment took place.
My initial contact to set up the policy was good. after i received the confirmation details of the policy, i found there was an error with my dogs birthdate. ...
Service Rating
Denise Parkinson -
RSPCA Pet Insurance
Service Review
They were quick to respond Spoke clearly and slowly when asked and Adam was very polite
They were quick to respond spoke clearly and slowly when asked and adam was very polite
Service Rating
Theo Grammaticopoulon -
RSPCA Pet Insurance
Service Review
The lady explained everything clearly and mad me understand what pet insurance is
The lady explained everything clearly and mad me understand what pet insurance is
Service Rating
Sue Lewis -
RSPCA Pet Insurance
Service Review
very good, the girl who served me was very lovely and friendly and made the experience easy
Signing up was a breeze and the lady was lovely. when i decided to cancel the policy it was dragged out by many departments and then a man tried to get me to...
Service Rating
Lyn Furmage -
RSPCA Pet Insurance
Service Review
The young lady that I spoke with was very professional, kind, informative and everything was easy to understand.
Easy to purchase insurance.
Service Rating
Amanda Forster -
RSPCA Pet Insurance
Service Review
Spoke with Tash and she was very responsive. She explained clearly what was involved and will send hard copy of details of policy. She also acted quickly because I was in a hurry (other phone matters)
Salesman was friendly and made me laugh...and was great at explaining all the benefits
Service Rating
Denise Parkinson -
RSPCA Pet Insurance
Service Review
Easy to purchase insurance.
They were quick to respond spoke clearly and slowly when asked and adam was very polite
Service Rating
Theo Grammaticopoulon -
RSPCA Pet Insurance
Service Review
Great customer service and very informative service from Hayley
The lady explained everything clearly and mad me understand what pet insurance is
Service Rating
Rochelle Osborne -
RSPCA Pet Insurance
Service Review
Very helpful and polite staff. I had a very easy time communicating with them. Very patient with eexplaining things to me as well.
The lady i spoke to was so sweet ????
Service Rating
Zac Casey -
RSPCA Pet Insurance
Service Review
Very helpful friendly staff member who enjoys his job and confirmed my love of my cat!
Very helpful and very nice
Service Rating
Barton Carter -
RSPCA Pet Insurance
Service Review
Signing up was a breeze and the lady was lovely. When I decided to cancel the policy it was dragged out by many departments and then a man tried to get me to reduce the cover not cancel. I feel that I made it clear and it was almost harassment. As a Vet Nurse, I am reluctant to promote this insurance company if my clients will be made to feel like I was. Sue
I was most impressed with the service i received and to its informative nature, and the professional way it was delivered without being monotonous..the...
Service Rating
Lee-Ann Harrison -
RSPCA Pet Insurance
Service Review
well informed, clearly explained the information regarding the contract
I had a very pleasant phone call with a gentleman named peter. he was helpful, allowed me to clarify anything i did not understand. i cannot fault his customer...
Service Rating
Terence Williams -
RSPCA Pet Insurance
Service Review
My initial contact to set up the policy was good. After I received the confirmation details of the policy, I found there was an error with my dogs birthdate. When I called back to amend it, I was asked to send through proof of my dogs birthdate. When I advised I did not make the mistake and was trying fix the error, again I was asked to send through something in writing. Upon insistence and after being put on hold, the amendment took place.
The person that i was speaking with was excellent and very helpful great experience
Service Rating
Steve Underwood -
RSPCA Pet Insurance
Service Review
They were quick to respond Spoke clearly and slowly when asked and Adam was very polite
Excellent customer service.
Service Rating
Hazel John -
RSPCA Pet Insurance
Service Review
The lady explained everything clearly and mad me understand what pet insurance is
The operator was very friendly and helpful.